Ensure that the sliding door is in good mechanical condition for proper operation of the Power Sliding Door (PSD). Ensure that the sliding door tracks and rollers are in good condition in order to provide a smooth sliding door operation without excessive resistance. Any sliding door mechanical problems will affect the operation of the PSD. Repair the mechanical portion of the sliding before attempting any PSD diagnosis.
The sliding door mechanical check diagnostic table inspects the entire mechanical portion of the sliding door, step by step. Follow each step carefully. Most malfunctions related to the PSD operation are related to a mechanical problem, not to the PSD components.
• | Inspect the upper/middle/lower sliding door track and rollers for the following conditions: |
- | Dirt or foreign material |
- | Damage, such as bends or rust |
- | Vehicle damage due to an accident |
- | Door alignment (flushness, gaps) |
• | Inspect the following components for sliding door interference: |
- | The weatherstrip around the sliding door |
- | The interior trim panel for the sliding door B-pillar and quarter panel |
- | The carpet |
• | Inspect the sliding door latches and the strikers for proper operation. |
• | Inspect the switch plate plungers/striker and the locating pin/pocket for proper interface. |
The number(s) below refer to the step number(s) on the diagnostic table.
This step tests the sliding door tracks, rollers and cable for smooth operation.
This step tests the sliding door latches for proper operation.
This step inspects the sliding door gaps and flushness.
This step inspects the switch plate plungers for proper interface.
This step inspects the tracks for damage.
This step inspects the rollers for damage.
This step tests for a damaged PSD cable.
This step inspects the cable for proper alignment.
This step inspects the door locating pin for proper interface with the locating pocket.
This step inspects the door strikers for damage.
This step tests for sliding door interfaces with the vehicle.
Step | Action | Value(s) | Yes | No | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Was the Power Sliding Door (PSD) diagnostic system check performed? | -- | Go to Step 2 | |||||||||||||
Does the sliding door slide smoothly without exhibiting any of the following characteristics?
| -- | Go to Step 3 | Go to Step 6 | |||||||||||||
Does the sliding door unlatch/latch smoothly and without excessive effort? | -- | Go to Step 4 | Go to Step 10 | |||||||||||||
Inspect the sliding door for the following conditions:
Does the sliding door exhibit the following characteristics?
| -- | Go to Step 5 | Go to Step 20 | |||||||||||||
Is the PSD switch plate in good condition? | -- | Go to Step 15 | Go to Step 21 | |||||||||||||
Inspect the following components for dirt, foreign objects, or damage:
Are the sliding door tracks in good condition? | -- | Go to Step 7 | Go to Step 12 | |||||||||||||
Inspect the following components for dirt, foreign objects, or damage:
Are the sliding door rollers in good condition? | -- | Go to Step 8 | Go to Step 13 | |||||||||||||
While manually opening and closing the sliding door, inspect the PSD motor cable for the following conditions:
Is the PSD cable in good condition? | -- | Go to Step 9 | Go to Step 14 | |||||||||||||
Are the tensioning pins aligned between the front and the rear double block marks on the PSD actuator motor? | -- | Go to Step 15 | Go to Step 16 | |||||||||||||
Does the sliding door locating pin have a proper interface with the locating pocket? | -- | Go to Step 11 | Go to Step 17 | |||||||||||||
Inspect the front and the rear sliding door strikers for the following conditions:
Are the front and the rear sliding door strikers in good condition? | -- | Go to Step 18 | Go to Step 19 | |||||||||||||
12 | Repair or replace the track(s) as necessary. Refer to one of the following procedures: Is the repair complete? | -- | Go to Step 22 | -- | ||||||||||||
13 | Replace the roller(s) as necessary. Refer to one of the following procedures: Is the repair complete? | -- | Go to Step 22 | -- | ||||||||||||
14 | Replace the PSD actuator motor assembly. (The cable is not serviceable separately.) Refer to Power Sliding Door Motor Clutch Replacement . | -- | Go to Step 22 | -- | ||||||||||||
15 | Inspect the vehicle body structure for possible damage. Refer to Frame and Underbody for additional information. Perform any repairs as necessary. Is the repair complete? | -- | Go to Step 22 | -- | ||||||||||||
16 | Adjust the PSD cable. Refer to Rear Side Door Actuator Cable Tension Adjustment . Is the repair complete? | -- | Go to Step 22 | -- | ||||||||||||
17 | Adjust or replace the sliding door locating pin or pocket as necessary. Refer to Rear Side Door Locator Replacement or to Locating Pin Pocket Replacement - Sliding Door . Is the repair complete? | -- | Go to Step 22 | -- | ||||||||||||
Is the repair complete? | -- | Go to Step 22 | -- | |||||||||||||
19 | Adjust or replace the striker(s) as necessary. Refer to one of the following procedures: Is the repair complete? | -- | Go to Step 22 | -- | ||||||||||||
20 | Adjust the sliding door. Refer to Sliding Rear Side Door Adjustment . Is the repair complete? | -- | Go to Step 22 | -- | ||||||||||||
21 | Replace the PSD switch plate plungers and/or striker. Refer to Sliding Door Jamb Contact Plate Replacement . Is the repair complete? | -- | Go to Step 22 | -- | ||||||||||||
22 |
Does the PSD operate normally? | -- | System OK |