Step
| Action
| Value(s)
| Yes
| No
|
1
| Was the Radio/Audio System Diagnostic System check performed?
| --
|
Go to Step 2
| Go to
Diagnostic System Check - Radio/Audio System
.
|
2
|
- Verify the customer complaint.
- Attempt to use the customer's tape before using a known good tape.
- Insert a known good tape into the tape player.
Does the tape player operate properly with the known good tape?
| --
|
Go to Step 3
|
Go to Step 4
|
3
|
- The customer has a faulty tape.
- Replace the customer's tape.
| --
| --
| --
|
4
|
- Check for any obstructions in the tape player.
- Remove any obsturctions or other foreign materials that may be
present.
- Inspect and clean all accessible parts in the tape player or use
the cleaning cassette from the J 39916 Audio System Diagnostic Kit.
Is the cleaning procedure complete?
| --
|
Go to Step 5
| --
|
5
|
- Perform the motor speed test.
- Use the test tape from the J 39916 Audio System Diagnostic
Kit.
Is the motor speed OK?
| --
|
Go to Step
7
|
Go to Step 6
|
6
| Replace the radio. Refer to
Radio Replacement
in Entertainment.
Is the replacement complete?
| --
|
Go to Step
7
| --
|
7
|
- Connect all connectors and components that were disconnected.
- Verify that the tape player operates properly.
Does the tape player operate properly?
| --
| System OK
|
Go to Step 1
|
