Subject: | Rear Fascia Paint/Finish Scratching or Scuffing (Install Rubber Bumpers) |
Models: | 2003-2005 Saturn ION Vehicles |
Attention: | Fixed Operations Manager and Technician |
Condition
Customers may comment on scratch or scuff type marks on the top surface of the rear fascia directly below and in line with the decklid appliqué.
Cause
The scuffs may be caused by decklid "over-travel" during closing of the decklid. If the decklid is closed with excessive effort, the decklid appliqué may contact the fascia.
Correction
Install rubber bumpers to the bottom side of the decklid appliqué.
Service Procedure
- Verify that scuff marks at top of rear fascia are caused by decklid "over-travel." If scuffing is caused by decklid, refer to the following procedures for decklid appliqué bumper installation.
- With decklid open, measure 152 mm (6 in) inward from the outer edge on the underside of the decklid appliqué on each side of the vehicle. Place a mark at both locations in the center of the appliqué
flange.
- Locate the center of the underside of the decklid appliqué and mark that location.
- Using a 5.5 mm (7/32 in) drill, drill holes at the three (3) measured locations.
- Install decklid appliqué bumpers. If the bumpers are difficult to install, apply a liquid soap to the bumper prior to installation.
Important: In most cases, the scuff marks may be buffed out. In more severe cases, it may be necessary to finesse sand and clearcoat the fascia. In extreme cases, the fascia may need to be repainted.
- Repair fascia as necessary.
- Using isopropyl alcohol, clean fascia surface under rubber bumpers to remove dirt and wax. Make sure surface is clean and dry before proceeding to step 8.
Important: Center mylar tape under bumper for maximum protection.
- Once bumpers are installed and fascia is repaired and cleaned, apply mylar tape to the fascia directly below the bumper to protect the fascia from further damage.
- Close decklid to verify secure closure. If decklid has become difficult to close securely, adjust striker.
Parts Information
Part Number
| Description
| Qty
|
21110594
| Bumper - RR Lic Plt
| 3*
|
21110242
| Mylar Tape
| 3
|
* It will take 3 pieces (2 bumpers per package = 1½ packages) to satisfy the requirements of this bulletin.
Claim Information
To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for B9757 (Install - Decklid Bumpers).