Verify the customer's complaint.

Are the customer's concerns verified?

Go to Step 2

System OK

Is excessive effort required to move the controls?

Go to Step 5

Go to Step 3

Does a door move too easily on a high-blower setting?

Go to Step 4

System OK

1. Replace the Bowden cable with a longer cable.
2. Add a loop to the cable routing to increase the effort required to move a control.
3. Check for instrument panel interference with the new cable routing.

Does the control operate properly?

System OK

Go to Step 5

Inspect the cables for improper routing, kinks, wiring interference, or other instrument panel interference.

Is any cable problem found?

Go to Step 6

Go to Step 7

Repair as needed.

Is the repair complete?

System OK

--

1. Remove the cable from any door that binds on the cable.
2. Cycle the door manually.
3. Inspect for door binding.

Is there any door binding?

Go to Step 8

Go to Step 11

Inspect the door seal for proper installation.

Is the door seal OK?

Go to Step 9

Go to Step 10

1. Inspect a binding door for shaft alignment, a bent shaft, a bent door, or a warped case.
2. Repair, as needed.

Is the repair complete?

System OK

--

Repair the door seal, as needed.

Is the repair complete?

System OK

--

Inspect for control binding.

Does the control bind?

Go to Step 13

Go to Step 12

1. Reinstall the cable to the door.
2. Inspect the cable-to-dash components' clearances.
3. Repair any interference.

Is the repair complete?

System OK

--

1. Remove the cable from the control.
2. Inspect the control for binding.

Does the control bind?

Go to Step 14

Go to Step 15

Replace the control.

Is the repair complete?

System OK

--

Replace the cable.

Is the repair complete?

System OK

--