Scheduling Service Appointments for Service

When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience.

If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions.

If the dealer/retailer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day repair.

Scheduling Service Appointments for Vehicle Customization

Your vehicle may have lighting and door lock features that can be programmed to your preference. You will need to schedule an appointment with your dealer/retailer if you would like to change the way these features are currently programmed. The following is a list of the features that can be programmed. See your dealer/retailer to change the programming of these features:

Driver Door Key Unlock Switch: If this feature is programmed on, all of the doors will unlock when the key is turned twice in the driver's door lock cylinder. When the vehicle left the factory this feature was programmed on.

Courtesy Lamp Timer: This feature allows for changing how long the courtesy lamps stay on when all the doors and liftgate are closed and the key is out of the ignition, in LOCK/OFF, or in ACC/ACCESSORY. When the vehicle left the factory the courtesy lamps were programmed to stay on for 15 seconds. This can be changed to 7.5 seconds or 30 seconds.

Interior Lamps when Ignition off: If this feature is programmed on, the interior lamps will come on when the ignition is turned off when it is dark outside. When the vehicle left the factory this feature was programmed on.

Interior Lamps on with Door Key Unlock: If this feature is programmed on, the interior lamps will come on when the doors are unlocked when it is dark outside. When the vehicle left the factory this feature was programmed on.

Key Fob Signal: If this feature is programmed on, the Remote Keyless Entry (RKE) transmitter can be used to lock and unlock the vehicle. When the vehicle left the factory this feature was programmed on.

RFA Visual Feedback: If this feature is programmed on, the hazard lights will flash when you lock and unlock the vehicle with the RKE transmitter. When the vehicle left the factory this feature was programmed on.

RFA All Unlock Enable: If this feature is programmed on, pressing the RKE unlock button twice within three second will unlock all of the doors. When the vehicle left the factory this feature was programmed on.

Remote Panic Command: If this feature is programmed on, pressing and holding the RKE panic button will cause the horn to sound and the lights to flash. When the vehicle left the factory this feature was programmed on.

Automatic Door Locking: If this feature is programmed on, the doors will automatically lock when the vehicle is shifted out of P (Park) or when the vehicle speed is greater than 8 mph (13 km/h).

Automatic Door Unlocking: If this feature is programmed on, the doors will automatically unlock when the vehicle is shifted into P (Park) or when the ignition is turned off.

All Door Unlock Command: If this feature is programmed on, the doors will all unlock when the driver's door is opened.

Lock-out Timer: This feature allows for changing how long of a delay there is before all of the doors lock when pressing the lock button on the RKE transmitter. When the vehicle left the factory the delay was set for 1 minute. This can be changed to 30 seconds or 2 minutes.