Step | Action | Values | Yes | No |
---|---|---|---|---|
1 | Did you review the system descriptions and perform the necessary inspections? | -- | Go to Step 2 | |
2 | Road test the vehicle in order to verify the customer complaint. Does the vehicle operate normally? | -- | System OK | Go to Step 3 |
3 |
Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 4 |
4 |
Is the noise from the front wheel bearings? | -- | Go to Step 9 | Go to Step 5 |
5 | Is the noise from the rear wheel bearings? | -- | Go to Step 10 | Go to Step 8 |
6 |
Important: Support the front suspension in order to prevent movement while inspecting the wheel bearing and hub assembly. Is the measurement greater then the specified value? | 0.03 mm (0.001 in) | Go to Step 9 | Go to Step 8 |
7 |
Important: Support the rear suspension in order to prevent movement while inspecting the wheel bearing and hub assembly. Is the measurement greater then the specified value? | 0.05 mm (0.002 in) | Go to Step 10 | Go to Step 8 |
8 | Determine if the wheel hub and axle flange has excessive runout. Refer to Hub/Axle Flange and Wheel Stud Runout Inspection . Did you replace a wheel hub and axle flange with excessive runout? | -- | Go to Step 11 | System OK |
9 | Replace the front wheel bearing. Refer to Front Wheel Hub, Bearing, and Seal Replacement. Did you complete the repair? | -- | Go to Step 11 | -- |
10 | Replace the rear wheel bearing. Refer to Rear Wheel Bearing and Hub Replacement. Did you complete the repair? | -- | Go to Step 11 | -- |
11 | Road test the vehicle in order to verify the repair. Does the vehicle operate normally? | -- | System OK | Go to Step 3 |