GM Service Manual Online
For 1990-2009 cars only

Rubbing Felt or Snap/Pop Heard When Turning the Steering Wheel

Subject:Rubbing Felt or Snap/Pop Heard When Turning the Steering Wheel

Models:2004-2006 Buick LaCrosse
2004-2006 Chevrolet Impala and Monte Carlo
2004-2006 Pontiac Grand Prix



The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition/Concern:

Rubbing felt or snap/pop heard when turning the steering wheel.

Recommendation/Instructions:

Cause:

I-shaft boot making contact with I-shaft

Correction:

Several bulletins have been released regarding similar or other steering noises (05-02-32-007C, 06-02-32-005, 01-02-32-001G). Please ensure all other known corrective measures have been ruled out prior to implementing the PI fix. If the other known corrective measures have been ruled out, check for black shavings on the top of the pinion shaft area. If shavings are present, it is possible the I-shaft boot is making contact with the I-shaft. Temporarily remove the boot to see if the problem is corrected. If so, re-install and reposition the boot so it does not make contact with the I-shaft.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.