SERVICE BULLETIN SEARCH PROCEDURE. Pontiac Grand Am 1985

"The attached information describes the procedure for use of the Pontiac Service Bulletin Search System. "

The Pontiac Service Bulletin Search is an electronic system via DCS by which dealers can quickly and accurately search for specific published Pontiac Service Bulletins. This system is updated as bulletins are published and is available Monday thru Saturday, 7.00 A.M. Eastern Time till 11:00 P.M. Eastern Time. The toll-free telephone number to contact this service is 1-800-228-7788.

I FORM

A new Pontiac Service Bulletin Search Worksheet Form 7201-07! (Exhibit I) has been developed and is to be used as a source document. An initial supply has been forwarded to all DCS dealers. Additional forms may be ordered through the dealer stationery supply catalog.

II PAPER FLOW

The technician and/or service management should complete the worksheet. It is important that the worksheet be completed because of the number of keywords which can be used. (Refer to Exhibit II for Key List Words.) "The computer printout should be attached to the worksheet and returned to the person who initiated the worksheet.

III PROCEDURE

A. Load the locator software following your terminal operator's guide procedure.

B. Dial the national toll-free number: 1-800-228-7788.

C. After your terminal has successfully connected to the Pontiac Locator System, the following welcome message will be displayed.

***************************************************** WELCOME TO THE GM DEALER COMMUNICATION SYSTEM 84/12/22 -- 11:50 ***************************************************** APPLICATION MENU ENTER FOR APPLICATION ---------------- ---------------

LO CAR LOCATOR SE SERVICE BULLETIN SEARCH EN TO END THE CALL *****************************************************

D. Enter SE then TAB and the following screen will display.

***************************************************** WELCOME TO THE PONTIAC SERVICE BULLETIN SEARCH SYSTEM MAIN MENU: SELECT OPTION 1 - SEARCH FOR BULLETINS 2 - LIST ALL KEYWORDS AND DESCRIPTIONS 3 - END APPLICATION *****************************************************

E. To search for bulletins, enter 1, then TAB and the following screen will display.

***************************************************** ENTER KEYWORDS SEPARATED BY COMMAS (MAXIMUM OF 10 KEYWORDS) *****************************************************

F. At this time, enter the keywords listed on the Service Bulletin Search Worksheet separated by either a comma or a space. After keywords are entered, TAB.

(Example 82AB 125C SLIP)

G. The following screen will display.

***************************************************** SEARCHING FOR SERVICE BULLETINS . . . SEARCH RESULTS - KEYWORD # OF BULLETINS ------- -------------- 82 363 AB 308 125C 47 SLIP 8 ***************************************************** 1 BULLETINS HAD ALL KEYWORDS 82T83 SELECT OPTION- 1 - ENTER KEYWORDS AND SEARCH AGAIN 2 - DISPLAY BULLETIN TITLES 3 - RETURN TO MAIN MENU 4 - END APPLICATION *****************************************************

Bulletin 82T83 would be the bulletin to be looked up either in your bulletin binder or the microfiche.

If you wish the bulletin title to be displayed, enter 2, then TAB.

The following screen will display.

***************************************************** 82T83 DIAGNOSING A BURNT INTERMEDIATE BAND AND DIRECT CLUTCH ON THM 125 AND 125C TRANSMISSIONS INITIATED BY HYDRA MATIC (THIRD ACCUMULATOR CHECK VALVE MAY NOT SEAT NEW DUAL LAND VALVE RELEASED FOR SERVICE) MAIN MENU: SELECT OPTION 1 - SEARCH FOR BULLETINS 2 - LIST ALI. KEYWORDS AND DESCRIPTIONS 3 - END APPLICATION ******************************************************

H. At this point, you may enter a:

1 - to search for other bulletins,

2 - to lisy all keywords and descriptions, or

3 - to end application.

I. If you enter a 3, then TAB and the following screen will display.

****************************************************** END OF SERVICE BULLETIN SEARCH APPLICATION MENU ENTER FOR APPLICATION ------- --------------- LO CAR LOCATOR SE SERVICE BULLETIN SEARCH EN TO END THE CALL ******************************************************

J. At this point you have the choice of ending the call or searching for other bulletins.

If you decide to end the call, enter EN, then TAB and the followng screen will display.

THANK YOU ****************************************************** GOODBYE FROM THE GM DEALER COMMUNICATION SYSTEM 84/12/22--11:52 ******************************************************

PONTIAC

SERVICE BULLETIN SEARCH WORK SHEET

Complete information listed below before using the Dealer Communication System.

1. Model year (81-82-83 etc.) -------------------------------

2. Series (AB, BB, FB, JB, etc.) -------------------------------

3. Component (axle-transmission- ------------------------------- engine etc.)

NOTE: Refer to key word list for proper identification of engine and transmission. (Ex. 1.8L-2.5L-3.8L or 125C- 700R4-M/T)

4. Description of problem ------------------------------- NOTE: Refer to key word list for proper key words. (Ex. noise-slip-leak)

NOTE: USE ONLY KEYWORDS: If YOU ENTER OTHER THAN KEYWORDS, THE BULLETIN ----------------- SEARCH WILL NOT LOCATE ANY BULLETINS.

Example of a key words and enter format.

Leave a space between each key word.

82 AB 125C slip

You may enter 1 to 10 keywords.

****************************************************************************** A/C = air conditioning DOOR = door A/T = automatic transmission DRIVE = driveability ACC = accessory ECC = electronic climate control ADJ = adjust ECM = electronic control module AIR = air, air injection reaction EFE = early fuel evaporation ALCL = assembly line communication link EFI = electronic fuel injection ALIGN = alignment EGR = exhaust gas recirculation ALT = altitude ELC = electronic level control ALUM = aluminum ELEC = electrical ANT = antenna EMI = electromagnetic ASSY = assembly interference AXLE = axle EMISS = emission B/F = backfire ENG = engine BAL = balance ENGAGE = engagement BAND = band ESC = electronic spark control BARO = barometric EXH = exhaust BAT = battery F/W = flywheel BELT = belt FAN = fan BIND = bind, stick, rub, seize FENDER = fender BLACK = black FILTER = filter BLOCK = block FIT = fit, appearance BLOWER = blower clearance BODY = body, floor pan FLUC = fluctuation BOLT = bolt FOG = fog, condensation BOOM = boom moisture BOSE = Bose speaker system FORK = fork BRAKE = brake FORWARD = forward (gear, speed BREAK = break, broken, vacuum break motion) BRG = bearing FOUL = foul BRKT = bracket, brace FRAME = frame BUMPER = bumper FRT = front BUZZ = buzz FUEL = fuel C/C = cruise control FUSE = fuse CABLE = cable G/P = glow plugs CALIF = California GAUGE = gauge CAM = camshaft GEAR = gear CAMP = campaign GEN = generator, alternator CARB = carburetor GOV = governor CAT = catalytic converter GRILL = grille CCC = computer command control GSK = gasket CEL = check engine light HANDLE = handle CHAIN = chain HARD = hard CHART = chart HARSH = harsh CHAT = chatter HEAD = head CHIME = chime, warning buzzer tone HEAT = heat generator HEATER = heater CHOKE = choke HEI = high energy ignition CHUG = chuggle system and comp. CLASH = clash HES = hesitation CLOCK = clock HIGH = high CLUTCH = manual or automatic HINGE = hinge CODE = code HOOD = hood COL = column HORN = horn COLD = cold HOSE = hose, line, pipe COMP = compression, compressor HOT = hot CON = consumption, poor oil or fuel HT = height economy HUB = hub COND = condensor HUM = hum CONN = connect, connector, connection I/P = instrument panel CONSOLE = console IAC = idle air control CONTACT = contact, rub, interference ID = identification CONTAM = contamination, foreign material IDLE = idle CONV = torque converter IGN = ignition CONVT = convertible ILC = idle load compensator COOL = coolant IND = indicator COR = corrosion INJ = injection COVER = cover INOP = inoperative, failure, CRACK = crack, chip malfunction CRANK = crankshaft, (engine) INT = intermittent CYL = cylinder INTAKE = intake D/S = driveshaft ISC = idle speed control D/T = dog tracking KEY = key DECAL = decal KNOB = knob DEF = defogger, defroster KNOCK = knock DELAY = delay LEAK = leak, foaming condition DET = detonation LEVER = lever DIAG = diagnosis LIFT = lifter DIC = digital instrument cluster LIGHT = light, lamp bulb DIE = diesel LINE = line DISC = disc LINKAGE = linkage DIST = distributor LOCK = lock, latch DISTORT = distort LOOSE = loose M/C = mixture control solenoid LOSS = loss M/T = manual transmission LOW = low MAF = mass air flow sensor SPEED = speed, speedometer MAIN = main brg., cap, seal SPOL = special policy MAN = manifold SPRING = spring, springs MAP = manifold absolute pressure SQUEAL = squeal sensor STAB = stabilizer MAT = manifold air temperature STALL = stall sensor START = start MPI = multi-port fuel injection STARTER = starter MIRROR = mirror STAG = steering MISS = missfire SUP = support, brace MLDG = molding SURGE = surge MOAN = moan SUSP = suspension MOD = module SW = switch MODI = modification T/T = t-top, hatchroof MPG = miles per gallon TACH = tachometer MTS = mounts TANK = tank MUFF = muffler TAPE = tape, drive window tape, NEUT = neutral tape stripe NO = no TCC = torque converter clutch NOISE = noise TELE = mobile telephone NOZZ = nozzle TEMP = temperature O/H = overheat THROTTLE = throttle, acceleration ODOR = odor TIMING = timing OHC = overhead camshaft TIRE = tire OIL = oil, fluid, lube TOOL = tool OPER = operation TORQ = torque O2 = oxygen sensor TOW = tow, towing P/N = part numbers TPS = throttle position sensor P/T = positive traction TRIM = trim PAINT = paint TRUNK = trunk, deck, lid PAN = pan TURN = turn PARK = park TV = throttle valve PCV = positive crankcase ventilation V/T = vinyl top PEDAL = pedal VAC = vacuum PERF = performance VALVE = valve PILLAR = pillar VAPOR = vapor PIPE = pipe, tube VENT = vent PISTON = piston VIB = vibration PLUG = plug VITON = viton material POOR = poor VSS = vehicle speed sensor POP = pop. popping noise, pops out W/S = windshield of gear WAGON = wagon POWER = power WAIT = wait PRESS = pressure WASHER = washer PROM = programable read only memory WATER = water PULL = pully, pull (pulls to left) WEAR = wear, worn PULSE = pulsation WG = woodgrain transfer PUMP = pump WHEEL = wheel R/A = rocker arms WHINE = whine RAD = radiator WHIST = whistle RADIO = radio Wind = wind RAT = rattle WINDOW = window REAR = rear WIPER = wiper REG = regulator WIRE = wire, wiring REINF = reinforcement, brace WOBBLE = wobble RELAY = relay 1ST = first, 1st gear or 2-1 REMAN = remanufactured component downshift REPAIR = repair 2ND = second, 2nd gear, 1-2 REV = reverse shift or 3-2 dnsft REVISE = correction 3SP = three speed manual RIDE = ride characteristics transmission ROD = rod 3RD = third, 3rd gear, 2-3 ROOF = roof, headliner, fabric roof shift or 4-3 dnsft cover 4SP = four speed manual ROUGH = rough transmission RUMBLE = rumble 4TH = fourth, 4th gear or 3-4 S/P = spark plug shift condition S/R = sunroof, astroroof 5SP = five speed manual SEAL = seal, sealer, sealant, rtv transmission SEAT = seat 5TH = fifth gear SEN = sensor SHAFT = shaft SHALE = shale SHIFT = shift, shifter SHOCK = shock, shock absorber SHUD = shudder SLIP = slip SMOKE = smoke SOFT = soft SOL = solenoid SPEAKER = speaker SPEC = specification

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.