Special Coverage Adjustment - Catalytic Converter Extended Warranty

Some customers of 2000-02 Chevrolet Camaro and 2000-02 Pontiac Firebird model vehicles, equipped with a 5.7L V8 (RPO LS1 - VIN G) engine, may experience a failure of the left or right catalytic converter.

This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. The repairs will be made at no charge to the customer.

For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 27, 2006 are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 27, 2006 must be submitted to the Service Contract provider.

Involved are all 2000-02 Chevrolet Camaro and 2000-02 Pontiac Firebird model vehicles, equipped with a 5.7L V8 (RPO LS1 - VIN G) engine and built within the following VIN breakpoints:

Parts required to complete this special coverage are to be obtained from General Motors Service and Parts Operations (GMSPO).

General Motors will notify customers of this special coverage on their vehicles (see copy of typical customer letter included with this bulletin - actual divisional letter may vary slightly).

Refer to Oxidation Catalytic Converter Replacement (5.7L Left and Right) in SI for removal and installation instructions.

For vehicles repaired under the terms of this special coverage submit a claim with the information indicated below:

All customer requests for reimbursement of previously paid repairs for the special coverage condition will be handled by the Customer Assistance Center, not by dealers.

A General Motors Customer Reimbursement Procedure and Claim Form is included with the customer letter.

Important: Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement and the form.

Customer requests for reimbursement of previously paid repairs for the special coverage condition are to be submitted to the dealer prior to or by November 30, 2007. Repairs must have occurred within the 10 years of the date the vehicle was originally placed in service, or 193,000 km (120,000 miles), whichever occurs first.

When a customer requests reimbursement, they must provide the following:

If the work was done by someone other than a GM dealership, the amount of reimbursement will be limited to the amount that the repair would have cost GM to have it completed by a GM dealership.

Dear General Motors Customer:

As the owner of a 2000-02 Chevrolet Camaro or 2000-02 Pontiac Firebird model vehicle, equipped with a 5.7L V8 engine, your satisfaction with our product is very important to us.

This letter is intended to make you aware that some 2000-02 Chevrolet Camaro and 2000-02 Pontiac Firebird model vehicles, equipped with a 5.7L V8 engine, may have a failure of the left or right catalytic converter.

This is not a recall. Do not take your vehicle to your General Motors dealer as a result of this letter unless you believe that your vehicle has the condition as described above.

What We Have Done: General Motors is providing owners with additional protection for the right and left catalytic converters. If this condition occurs on your 2000-02 Chevrolet Camaro or 2000-02 Pontiac Firebird within 10 years of the date your vehicle was originally placed in service, or 120,000 miles (193,000 km), whichever occurs first, the condition will be repaired for you at no charge .

What You Should Do: Repairs and adjustments qualifying under this special coverage must be performed by a General Motors dealer. You may want to call the service department at your dealer to find out how long they will need to have your vehicle so that you may schedule the appointment at a time that is convenient for you. This will also allow your dealer to order parts if they are not already in stock. Keep this letter with your other important glove box literature for future reference.

Reimbursement: The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the special coverage condition.

If you have any questions or need any assistance, just contact your dealer or the appropriate Customer Assistance Center at the number listed below. The Customer Assistance Center’s hours of operation are from 8:00 AM to 11:00 PM, EST, Monday through Friday.

We are sorry for any inconvenience you may experience; however we have taken this action in the interest of your continued satisfaction with our products.

General Motors Corporation

Enclosure

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