CAMPAIGN: ENG. SPLASH SHIELD INTERFERES WITH COOLANT HOSE

Models: 1985-86 Pontiac Fiero Equipped With V6 Engine

TO: ALL AFFECTED DEALERS:

General Motors of Canada has determined that certain 1985-86 Fiero model vehicles equipped with a V6 engine could exhibit an interference condition between the, engine splash shields and the engine cooling system hose(s). Over time, this condition could result in wear of the coolant hose(s), possibly causing a coolant leak.

To prevent the possibility of this condition occurring, it will be necessary to inspect involved vehicles and ensure there is adequate clearance between the coolant hoses and engine splash shields. Additionally, coolant hoses will be inspected for wear and replaced if necessary.

VEHICLES INVOLVED:

Involved are certain 1985-86 Pontiac Fiero model vehicles equipped with a V6 engine and produced within the following VIN breakpoints:

MODEL YEAR PLANT FROM THROUGH ----------- ----- ---- ------- 1985 Fiero FP200001 FP276370

1986 Fiero GP200006 GP283973

All affected vehicles have been identified by the VIN listing provided to involved Dealers with this bulletin. Any Dealer not receiving a listing was not shipped any of the affected vehicles.

DEALER CAMPAIGN RESPONSIBILITY:

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your Dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.

Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the Dealer, and arrangements made to make the required modification according to instructions contained in this bulletin.

CAMPAIGN PROCEDURE:

Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.

OWNER NOTIFICATION:

All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors. The listings provided are for campaign activity only and should not be used for any other purpose.

PARTS INFORMATION:

Parts required should be ordered through regular channels, as follows:

Part Number Description Quantity/Vehicle ----------- ----------- ----------------- 10041086 Hose (LH) - Radiator Inlet 1 - As Required

10036860 Hose (RH) - Radiator Outlet 1 - As Required

NOTE: It is estimated that 59% of the vehicles will require only trimming of the engine splash shield, 41% will require LH Hose (P/N 10041086) replacement and 5% will require RH Hose (P/N 10036860) replacement. Order parts accordingly based on attached involved vehicle listings.

PARTS AND LABOUR CLAIM INFORMATION:

Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card, RAPID terminal or DCS transmission in accordance with the following:

Repair Code Description Time Allowance ----------- ----------- --------------- 2A Inspect Hoses, Trim Splash .4 Shield(s)

3A Inspect Hoses, Replace RH Hose, 1.0 Trim Splash Shield(s)

4A Inspect Hoses, Replace LH Hose, 1.0 Trim Splash Shield(s)

5A Inspect Hoses, Replace Both Hoses 1.4 Trim Splash Shield(s)

Time allowance includes 0.1 hour for Dealer administrative detail associated with this campaign. Parts credit will be based on Dealer net plus 30% to cover parts handling.

SERVICE PROCEDURE:

1. Raise vehicle on hoist and inspect right and left hand radiator hoses for wear from contact with engine splash shield (reference Figure 1). If the core of either radiator hose is exposed, replace hose per appropriate shop manual instructions.

NOTE: WHEN INSPECTING HOSES, USE A SHOP LIGHT OR BRIGHT FLASHLIGHT AS WEAR CAN BE DIFFICULT TO DETECT IN DULL LIGHT OR SHADOWS.

2. Rework (cut) left hand splash shield on all subject vehicles as shown in Figure 2.

3. On right side, trim away engine splash shield as necessary to eliminate any potential contact with hose.

4. Install Campaign Identification Label.

INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL

Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.

Dear General Motors Customer:

Our records indicate that you are the owner of a 1985 or 1986 Pontiac Fiero equipped with a V-6 engine. We are sending this letter to inform you that General Motors of Canada is conducting a customer satisfaction recall that includes these vehicles.

General Motors of Canada has determined that certain 1985-86 Fiero model vehicles equipped with a V-6 engine could exhibit an interference condition between the engine splash shields and the engine cooling system hose(s). Over time, this condition could result in wear of the coolant hose(s), possibly causing coolant leak.

To prevent the possibility of this condition occurring on your vehicle, your GM Dealer, at no charge to you, will inspect your vehicle and ensure there is adequate clearance between the coolant hoses and the engine splash shields. Also, your coolant hoses will be inspected for wear and, if necessary, replaced at no charge to you.

Please contact your GM Dealer as soon as possible to arrange a service date. Instructions for performing this service have been sent to your Dealer. The labour time necessary to perform the inspection is approximately fifteen (15) minutes, but up to an additional one (1) hour wiU be necessary if your coolant hose(s) require replacement. Please ask your Dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.

If you have already encountered this condition and paid for all or part of the repair, please contact your GM Dealer to request reimbursement. When requesting for prior repairs, you should present your Dealer with paid receipts that verify such expenses.

This letter identifies your vehicle. Presentation of this letter to your Dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

Further assistance, if required, may be obtained from the General Motors Zone Office nearest you. Your vehicle Owner's Manual provides the location and phone number of each respective Zone Office.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.