Important: The following steps must be completed before
using the symptom tables.
- Perform the
Diagnostic System Check - Vehicle
in Vehicle DTC Information before using the Symptom Tables in order to
verify that all of the following are true:
• | The control modules can communicate through the serial data link. |
- Review the system operation in order to familiarize yourself with the
system functions. Refer to the following procedures:
Visual/Physical Inspection
• | Inspect the easily accessible or visible system components for obvious
damage or conditions which could cause the symptom. |
• | Verify the A/C compressor clutch turns freely and is not seized. |
• | Verify that the customer is using the correct key to enable personalization
and is not inadvertently activating steering wheel or passenger HVAC controls. |
• | The following conditions may cause window fogging: |
- | Blocked A/C evaporator drain tube |
- | Maximum passenger capacity |
- | Blocked body pressure relief valves |
• | Inspect the air distribution system for causes of reduced air flow: |
- | Obstructed or dirty passenger compartment air filter, if equipped |
- | Blocked or damaged air inlet or outlet vents |
Intermittent
Faulty electrical connections or wiring may be the cause of intermittent conditions.
Refer to
Testing for Intermittent Conditions and Poor Connections
in Wiring Systems.
Symptom List
Refer to a symptom diagnostic procedure from the following list in order to
diagnose the symptom: