CAMPAIGN: RADIO ON / OFF RELAY INTERMITTENTLY STICKS ON

GENERAL MOTORS HAS DETERMINED THAT SOME 1986 PONTAIC 6000 STE MODELS MAY HAVE BEEN ASSEMBLED WITH RADIO RECEIVERS THAT WILL NOT COMPLETELY TURN OFF. THE PRESENCE OF THE FOLLOWING SYMPTOMS MAY BE EXPERIENCED WHEN THE RADIO IS TURNED OFF: O THE RADIO HAS MINIMUM VOLUME AND BACKGROUND NOISE. O THE ANTENNA REMAINS FULLY OR PARTIALLY EXTENDED. O IF THE TAPE PLAYER IS BEING USED, THE MOTOR WILL CONTINUE TO RUN BUT THE SOUND IS REDUCED TO A MINIMUM VOLUME. THE RADIO RECEIVER IS TO BE REMOVED AND SENT TO AN AUTHORIZED DELCO RADIO SERVICE CENTER FOR REPAIR. VEHICLES INVOLVED MODEL ASSEMBLY PLANT BEGINNING VIN UP TO AND INCLUDING 1986 PONTIAC OSHAWA G9201427 G9247348 6000 STE INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER COMPUTER LISTINGS. COMPUTER LISTINGS CONTAIN THE COMPLETE VEHICLE IDENTIFICATION NUMBER, OWNER NAME AND ADDRESS DATA, AND ARE FURNISHED TO THE INVOLVED DEALERS WITH THE CAMPAIGN BULLETIN. OWNER NAME AND ADDRESS DATA FURNISHED WILL ENABLE DEALERS TO FOLLOW-UP WITH OWNERS INVOLVED IN THIS CAMPAIGN. THESE LISTINGS MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN. ANY DEALER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN WAS NOT SHIPPED ANY INVOLVED VEHICLES. OWNER NOTIFICATION OWNERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY PONTIAC DIVISION (SEE COPY OF OWNER LETTER INCLUDED WITH THIS BULLETIN). DEALER CAMPAIGN RESPONSIBILITY DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNER- SHIP, FROM THIS TIME FORWARD. WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO YOUR NEW OR USED VEHICLE INVENTORY, OR IT IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, YOU SHOULD TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE RESELLING OR RELEASING THE VEHICLE. OWNERS OF VEHICLES RECENTLY SOLD FROM YOUR NEW VEHICLE INVENTORY ARE TO BE CONTACTED BY THE DEALER, AND ARRANGEMENTS MADE TO MAKE THE REQUIRED MODIFICATION ACCORDING TO INSTRUCTIONS CONTAINED IN THIS BULLETIN. PARTS INFORMATION REQUIRED PARTS WILL BE FURNISHED BY THE AUTHORIZED "DELCO SERVICE CENTER" IN LINE WITH EXISTING SUBJECT POLICY. SERVICE PROCEDURE 1. DISCONNECT NEGATIVE BATTERY CABLE. 2. REFER TO 1985 6000 SERVICE MANUAL. REMOVE CENTER TRIM PLATE (REFER TO ITEM 3, FIGURE 103, PAGE 8C-10 AND INSTRUCTIONS ON PAGE 8C-14). 3. REMOVE FOUR (4) SCREWS SECURING RADIO RECEIVER AND PULL RADIO OUTWARD FAR ENOUGH TO DISCONNECT ELECTRICAL HARNESS. *4. REMOVE RADIO RECEIVER, SEND TO DELCO SERVICE CENTER. 5. TO REINSTALL, REVERSE REMOVAL PROCEDURE. 6. INSTALL CAMPAIGN IDENTIFICATION LABEL. *MAY REQUIRE TRANSFER OF BRACKETS AND ASSOCIATED PARTS FROM REMOVED RADIO RECEIVER TO THE REPLACEMENT RADIO. CAMPAIGN IDENTIFICATION LABEL EACH VEHICLE MOFIDIED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL." EACH LABEL PROVIDES A SPACE TO INCLUDE THE FIVE DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR BALLPOINT PEN. EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER. APPLY "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN DRY SURFACE. CLAIM INFORMATION A SEPARATE REPAIR ORDER MUST BE USED FOR EACH VEHICLE. A COMPLETED WARRANTY CLAIM IS TO BE KEPT AS A PERMANENT RECORD OF COMPLETION. OTHER* FAILURE LABOR LABOR LABOR OPERATION CODE OPERATION HOURS HOURS R&R RADIO AND FORWARD 96 V3180 .5 .3 TO AUTHORIZED "DELCO SERVICE CENTER" FOR REPAIRS. *IN ADDITION TO 0.2 HOURS TO FILL OUT "DELCO RADIO" EXCHANGE FORM, DEALERSHIPS WILL RECEIVE 0.1 HOURS CREDIT FOR DEALER ADMINISTRATIVE SERVICES ASSOCIATED WITH THIS CAMPAIGN. THE 0.3 HOURS ALLOWANCE IS TO BE ENTERED IN THE "OTHER LABOR HOURS" FIELD WITH EACH CAMPAIGN REPAIR LISTED FOR CREDIT. THIS ENTRY WILL NOT REQUIRE AUTHORIZATION. FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION. PARTS REQUIRED ARE TO BE LISTED IN YOUR WARRANTY CLAIM IN THE NORMAL MANNER. PARTS WILL BE CREDITED AT DEALER NET PLUS 30% DEALER HANDLING ALLOWANCE. DEALERS WILL BE CREDITED VIA WARRANTY DOCUMENT OR TERMINAL TRANSMISSION, WHICHEVER IS THEIR NORMAL METHOD OF SUBMISSION FOR PAYMENT. CLAIMS MUST CONTAIN ALL INFORMATION REQUIRED AND SHOULD LIST THE LABOR OPERATION AS OUTLINED. RECORDING COMPLETION REPAIRS SUBMITTED FOR VEHICLES NOT INVOLVED IN THE CAMPAIGN WILL NOT BE PAID. CAMPAIGN COMPLETION WILL BE RECORDED FROM "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS." OWNERS ARE BEING ASKED TO PRESENT THE OWNER REPLY CARD FOR IDENTIFICATION TO THEIR DEALER AT THE TIME THEY BRING IN THEIR VEHICLE TO HAVE THE CAMPAIGN PERFORMED. SERVICE DEPARTMENT PONTIAC DIVISION GENERAL MOTORS CORPORATION

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.