Play a known good cassette tape in the tape player.

Does the tape play weakly, slowly, or is the sound garbled?

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Go to Step 2

Go to Step 4

1. Inspect the moving parts and the tape head.
2. Clean the moving parts and the tape head.
3. Insert a cleaning cassette.

Does the cassette tape operate correctly?

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System OK

Go to Step 3

Perform the motor speed test with the diagnostic test tape from the J 39916-A .

Is the motor speed correct?

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System OK

Go to Step 6

Inspect the tape player through the tape door for any obstruction .

Is there any obstruction?

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Go to Step 5

Go to Step 6

1. CAREFULLY remove the obstruction.
2. Inspect the moving parts and tape head.
3. Clean the moving parts and tape head.
4. Insert a cleaning cassette.
5. Use a diagnostic tape from the J 39916-A .

Does the test tape operate correctly?

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System OK

Go to Step 6

Service the cassette player.

Is the symptom still present?

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System OK