QUARTZ ELECTRIC SPEEDOMETER PARTS ORDERING PROCEDURE
1986 DELTA 88 & NINETY-EIGHT; 1986 CALAIS (QUARTZ ONLY)
This bulletin replaces Dealer Management Bulletin 86-1-11, which should be discarded.
If a malfunctioning cluster is encountered, the following procedure has been established for obtaining a replacement. It will be necessary to contact one of the following authorized AC-Delco Service Centers to obtain a replacement unit.
Auto Electric Radio D & B Auto Radio, Inc. 1841 W. Commonwealth 3725 N. 25th Ave. Fullerton, CA 92633 Schiller Park, I L 60176 (714) 871-7426 (312) 678-8475 1 -800-321 -6969 (Outside CA) 1 -800-323-4813 (Outside IL) 1-800-321-6970 (CA Only) 1 -800-942-8049 (IL Only)
Randazzo Auto Radio Specmo Instrument Service 233 Commercial St. 2344 N. Woodward Ave. San Jose, CA 95112 Royal Oak, M 1 48073 (408) 293-1920 (313) 399-5645 1 -800-538-9702 (Outside CA) 1-800-545-7911 (Outside MI) 1 -800-662-9877 (CA Only) 1-800-545-7910 (MI Only)
Techni-Car, Inc. United Radio Service 4901 C. Rio Vista Ave. 2949 Erie Blvd. East Tampa, F L 33614 Syracuse, NY 13224 (813) 884-0022 (315) 446-5570 1-800-822-0022 (Outside FL) 1-800-448-0944 (Outside NY) 1-800-662-0022 (FL Only) 1 -800-962-0901 (NY Only)
Speedometer Service, Inc. 14109 Inwood Rd. Dallas, TX 75234 (214) 387-8511 1-800-527-0108 or 9 (Outside TX) 1-800-492-9026 (TX Only)
Instrument clusters will be shipped to the dealership prepaid via UPS unless dealership specifies differently. (UPS Next Day Air, approximately $25.00.) The dealer will be invoiced for the cluster. This billing will be cancelled upon receipt of the inoperative cluster and a properly completed AC-Delco Warranty Form (ACD 1078 A). (Figure 1.)
Dealers are to return the malfunctioning cluster prepaid via UPS in the original reusable container to avoid damage. Failure to return the inoperative cluster in the special reusable container may result in a $10.00 container replacement fee. Any unit that is stolen or damaged by accident is to be replaced through normal WDDGM part ordering procedures.
Dealers are to complete all red shaded areas of the AC-Delco Warranty Repair Claim (ACD 1078 A) and forward all copies with the unit to the Service Center. The information MUST by typewritten on the ACD 1078 A form. The dealer copy of the form will be returned when repairs are completed. An additional 0.2 hour administrative allowance will be paid when units are repaired under warranty. This additional time should be added to the published time allowance in the Labor Time Guide and entered in the "Labor Hours" column of the Oldsmobile Warranty Claim form.
The dealer is to submit an Oldsmobile Warranty Claim for the R & R of the unit and freight charges. The dealer copy of the form ACD 1078 A and the freight receipt or shipping invoice are to be attached to the repair order scrapping copy, which is attached to the scrapping copy of the Oldsmobile Warranty Claim.
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
