WARRANTY REPAIR ON BORG AND GENERAL TIME CLOCKS

MODELS/YEARS: ALL 1986 MODELS

OLDSMOBILE POLICY

Oldsmobile electric clocks are warranted under the "New Car Limited Warranty" for 12 months or 12,000 miles, whichever occurs first. When a malfunctioning clock is removed during the warranty period, it must be sent to the responsible manufacturer for repair.

Oldsmobile Division currently uses clocks from two manufacturers, Borg Instruments and General Time (other than in AC-Delco ETR radios). Obtaining warranty repair for clocks from these manufacturers is covered in this bulletin.

Manufacturer's identification is essential and is either stamped on the housing or printed on a label on the clock housing. If the manufacturer's stamped name cannot be read, darken the letters with a lead pencil. This will enable you to identify the manufacturer.

NOTE: IT IS IMPORTANT THAT A 728-OLDS TAG (Rev. 4-75) (Fig. 1) BE PROPERLY COMPLETED WITH THE FOLLOWING INFORMATION AND ATTACHED TO ALL BORG INSTRUMENTS AND GENERAL TIME CLOCKS RETURNED FOR REPAIRS. IF COMPLETE INFORMATION IS NOT FURNISHED OR NO DEFECTS ARE FOUND, DEALERS MAY BE BILLED FOR THE REPAIR AND/OR TESTING. THE DESCRIPTION OF MALFUNCTION SHOULD BE CLEAR AND CONCISE AS FOLLOWS:

. Clock Dead (No Movement or Sound) . If Condition is Intermittent, Give Details . Runs Backward . Gains Time . Loses Time . No Light . Noisy . Blows Fuses . Can't Set Time . Scratched/Distorted Lens . Loose Terminal/Broken Light Socket Hose

728-OLDS TAG (REV. 4-75) MUST CONTAIN THE FOLLOWING:

Dealer Firm Name, Street Address, City, State and Zip Code

Dealer Code

R.O. Number and Date

Delivery Date (If Sold)

Vehicle Identification Number

Mileage

Owner Name and Address

Description of Malfunction

SPECIAL CARE SHOULD BE EXERCISED IN PACKAGING TO PREVENT DAMAGE IN-TRANSIT.

Dealers should ship defective clocks to the responsible mnanufacturer prepaid. The return of the clock to the dealer may be prepaid by the manufacturer or may be shipped "collect" to the dealer.

Dealer's cost for shipping of clock will be reimbursed by Oldsmobile Division through the dealer's submission of an Oldsmobile Warranty Claim, listing the shipping cost in the sublet column.

A copy of the shipping receipt must be attached to the repair order scrapping copy, which is attached to the scrapping copy of the Oldsmobile Warranty Claim.

WARRANTY CLAIM INFORMATION

Part Count Part No. Dir.Cost+30% T.C. Operation No. Labor Hours Sublet --------- ------- ------------ ---- ------------------ ----------- ------ --- --- --- As N4200 As Listed In Shipping Req. N4210 Labor Time Cost Guide Borg Clocks ----------- Mail directly to: Borg Instruments, Inc. 2419 Foster Avenue Janesville, WI 53545 (608) 755-1000

General Time Clocks

Mail directly to: General Time Instruments, Inc. P. O. Box 339 404 Armour Street Davidson, NC 28036 (704) 892-8872

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.