ELECTRONIC INSTRUMENT CLUSTER EXCHANGE PROCEDURE UPDATED

MODELS/YEARS 1984 CUTLASS CIERA

Oldsmobile Electronic Instrument Panel Cluster, option U52, in the Cutlass Ciera, is warranted under the new vehicle warranty for 12 months or 12,000 miles, whichever occurs first. If a malfunctioning electronic cluster is encountered, the following procedure has been established for obtaining a replacement unit for both warranty and nonwarranty.

1. Call toll free number (800)-421-8108 (Michigan dealers (800)-421-0174) and place your order by part number. Calls may be placed 24 hours a day, seven days a week. The order will be shipped to the dealership prepaid. Shipment will be by U.P.S. unless dealership specifies differently. (Federal Express overnight, approximately $50.00; 2 days, approximately $21.00.) The dealer will be invoiced by American Yazaki Corporation for the cluster which includes a core charge. The charges will be approximately $85.00 plus $100.00 core charge and shipping charges. All units shipped by Yazaki will be identified as rebuilt.

2. The blue form enclosed with the new cluster is to be completed and returned along with a copy of the repair order and the malfunctioning electronic cluster to:

American Yazaki Corporation 32700 Capital Livonia, Michigan 48150

Special care should be exercised when packaging the electronic cluster to prevent damage in transit.

3. American Yazaki will provide core charge reimbursement to the dealer upon receipt of the malfunctioning electronic cluster. Oldsmobile will not reimburse a dealer for the core charge amount on a warranty claim.

4. Oldsmobile will reimburse dealers for this repair during the warranty period under the normal warranty claim submission process as follows. An additional 0.2 hour administrative allowance will be paid similar to AC-Delco units.

WARRANTY INFORMATION

PART OPERATION QTY FAILED P/N AMOUNT T.C. NUMBER --- ----------- ------ ---- ------ 1 22520533 (Gas Engine) Part Cost Less As Applicable N4180 22521038 (Diesel Engine) Core Charge Plus 30%

TIME SUBLET

.6 Shipping Charges

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.