Step | Action | Value(s) | Yes | No |
|---|---|---|---|---|
1 | Did you review the radio/audio - compact disc player description and operation and perform the necessary inspections? | -- | Go to Step 2 | Go to Symptoms |
2 | Verify the fault is present. Does the system operate normally? | -- | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
3 | Attempt to operate the compact disc player. Use a known good compact disc. Does the compact disc player display the ERR message and eject the disc? | -- | Go to Step 4 | Go to Step 5 |
4 |
Does the compact disc player display the ERR message and eject the disc? | -- | Go to Step 6 | Go to Step 5 |
5 | The compact disc player is now playing the disc and the system is operating correctly. The problem may have been improper insertion of the disc, a defective disc, or moisture. Advise customer of proper installation procedure, disc used was defective, or the importance closing the compact disc player door to help prevent the moisture problem. Was cause of problem described to customer? | -- | System OK | -- |
6 |
Is the repair complete? | -- | Go to Step 7 | -- |
7 | Operate the system in order to verify the repair. Did you correct the condition? | -- | System OK | Go to Step 3 |
