Cannot Turn Key, Ignition Cylinder Jams (Replace Lock Cylinders)

Some customer may comments that the key, once inserted into the ignition cylinder, cannot be turned.

This condition may be caused by burrs in the cylinder casing. These prevent the tumblers from moving freely when the key is inserted.

Replace the lock set, including the ignition lock cylinder and door lock cylinders. Ensure that the new key code is recorded for future reference.

Please advise Response Computing at [email protected] of any changes to key codes. You will need to provide the following information:

If the key cannot be turned, use a pick to free the jammed tumblers. (A pick can be made from a 1.5mm thick paperclip with a 4mm tip bent at 90 degrees).

(1)	Depress tumblers by applying an outward force
(2)	Repeat the procedure in the opposite direction

Work the tumblers until the cylinder can be rotated. Refer to the illustration above.

A section line drawing is shown above to assist in find the location of the tumblers on both sides of the cylinder.

Important: Do not replace the steering column or attempt to repair the ignition cylinder. The cylinder is not designed to be disassembled.

Parts Information

Use existing parts information shown in Partfinder.

New Level Part - yellow dot on stepped section

Old Level Part - yellow dot on back face

Only revised stock is available from HSPO and can be identified by a yellow dot as shown above.

Old level parts have a yellow dot on the very back of the part while the new level parts has a yellow dot on the stepped section.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation	Description	Labor Time
E7200	Ignition and Door Lock Cylinder - Replace	1.0 hr