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EI07097 - Creak, Pop, Clunk Noise, Rear Strut, Upper Mount, Suspension (Diagnose and Repair Following SI Procedures)

Subject:EI07097 -- Creak, Pop, Clunk Noise, Rear Strut, Upper Mount, Suspension (Diagnose and Repair Following SI Procedures)

Models:2006-2007 Chevrolet Impala



This bulletin is being updated to end the need for field information. Engineering will use the information/parts obtained from the field to root cause the condition. Please discard Corporate Bulletin Number 07-03-09-001 (Section 03 -- Suspension).


Condition

Some customers may comment on a creak, pop, or clunk noise coming from the rear of the vehicle.

Cause

Engineering has obtained enough information/parts from the field. Engineering is currently testing these components to root cause this condition and develop/validate a field fix.

Correction

Continue to diagnose and repair the vehicle using diagnostic procedures found in SI.