Subject: | EI07089 -- Windshield Washer Pump Intermittent Operation, Poor Performance (Engineering Information) |
Models: | 2006-2007 Chevrolet Impala |
Vehicles Located in SE Michigan |
Attention: | Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number is listed in GMVIS. If the customer has not commented about this condition or the EI does not show in GMVIS, disregard the bulletin and proceed with diagnostics found in published service information. THIS IS NOT A RECALL -- refer to Service Bulletin 04-00-89-053A for more details on the use of Engineering Information bulletins. |
Important: If the customer did not bring their vehicle in for this issue, DO NOT proceed with this bulletin.
Some customers may comment on poor/intermittent windshield washer performance/operation.
GM Engineering is attempting to determine the root cause for this condition. GM has a need to obtain information BEFORE any repairs are made. Complete the following steps and note all results/findings on the repair order:
Tech 2® path: Computer Integrating Systems/Special Functions/Body Control Module/Miscellaneous Test
- | YES - go to Step 3 |
- | NO - replace the windshield washer motor. No further repairs required. |
Important: Continue to diagnose the vehicle. DO NOT make any repairs at this time.
- | If the test lamp does NOT illuminate at either test point, refer to the Washer Switch Test in SI (refer to Washer Malfunction). |
- | If the test lamp illuminates, refer to Washer Fluid Pump Test in SI (refer to Washer Malfunction). |
For vehicles repaired under warranty, use:
Labor Operation | Description | Labor Time |
---|---|---|
N9567 | Windshield Washer -- Engineering Information | 0.5 hr |
Add: | To replace relay | 0.4 hr |
Add: | To replace switch | 0.6 hr |
Add: | To replace pump | 0.6 hr |
Add: | To repair wiring/connector | 0.5 hr |
This labor operation is for bulletin use only. It will not be published in the Labor Time Guide. |