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Tick Noise in Instrument Panel (IP) Cluster (Replace IP Cluster)

Subject:Tick Noise in Instrument Panel (IP) Cluster (Replace IP Cluster)

Models:2007 Chevrolet Equinox
2007 Pontiac Torrent



Condition

Some customers may comment on a ticking noise in the indicator needle of any of the four gauges in the instrument panel (IP) cluster.

Cause

This condition may be caused by the stepper motor moving the needle of any of the four gauges.

Correction

  1. Verify the customer concern.
  2. Remove the old IP cluster. Refer to Instrument Cluster Replacement in SI.
  3. Obtain a new IP cluster from an Electronic Service Center (ESC).
  4. Install the new IP cluster. Refer to Instrument Cluster Replacement in SI.
  5. Reprogram the new IP cluster with the latest calibration available through TIS.
  6. Inform customers that the gauge indicator needles will no longer sweep from minimum to maximum then back to minimum position at vehicle start up.

Parts Information

Contact any Electronic Service Center (ESC) to obtain a new IP cluster.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

N4180

Cluster Assembly, Instrument Panel - R&R Or Replace

Use Published Labor Operation Time