GM Service Manual Online
For 1990-2009 cars only

Step

Action

Yes

No

Schematic Reference: Radio/Audio System Schematics

Connector End Views Reference: Entertainment Connector End Views

1

Did you perform the Diagnostic System Check - Vehicle?

Go to Step 2

Go to Diagnostic System Check - Vehicle in Vehicle DTC Information

2

  1. Turn ON the radio.
  2. Adjust the volume to the lowest setting that can be heard.

Is the lowest audible setting too loud?

Go to Step 3

Go to Diagnostic System Check - Vehicle in Vehicle DTC Information

3

Using a scan tool, observe the audio amplifier parameter in the system configuration data list.

Does the scan tool indicate that the audio amplifier is present?

Go to Step 4

Go to Step 5

4

Compare the volume to a similar vehicle with the same audio system.

Are both vehicles the same?

System OK

Go to Step 7

5

Test the amplifier sense signal circuit for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step 11

Go to Step 6

6

  1. Turn OFF the ignition.
  2. Disconnect the audio amplifier
  3. Connect a 3-amp fused jumper between the amplifier sensor signal circuit and ground.
  4. Turn ON the ignition, with the engine OFF.

Does the scan tool indicate that the audio amplifier is present?

Go to Step 8

Go to Step 7

7

Inspect for poor connections at the harness connector of the radio. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step 11

Go to Step 9

8

Inspect for poor connections at the harness connector of the audio amplifier. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step 11

Go to Step 10

9

Replace the radio. Refer to Control Module References in Computer/Integrating Systems for replacement, setup, and programming.

Did you complete the replacement?

Go to Step 11

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10

Replace the audio amplifier. Refer to Radio Speaker Amplifier Replacement .

Did you complete the replacement?

Go to Step 11

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11

Operate the system in order to verify the repair.

Did you correct the condition?

System OK

Go to Step 2