THIS CAMPAIGN INVOLVES CHEVROLET (93C04) BUICK (93-C-1) GMC (93-C-03) CADILLAC (93-C-1)
THE COMPLETE TEXT OF CHEVROLET'S AND GMC'S DCS MESSAGES FOLLOW. BUICK'S VIN INFORMATION HAS BEEN ADDED TO THE CHEVROLET DCS MESSAGE.
TO JUMP TO THE GMC TRUCK TEXT ENTER THE FOLLOWING ON THE COMMAND LINE.
FIND '93-C-03'
THEN MOVE THE CURSOR BELOW THIS LINE AND PRESS THE (ENTER KEY)
********************************************************************** THIS IS A DCS MESSAGE TO ALL (DIVISION) DEALERS **********************************************************************
DEFECT INVOLVED
GENERAL MOTORS HAS DETERMINED THAT CERTAIN 5.0L (L03) AND 5.7L (L05) ENGINES FROM THE FLINT V-8 ENGINE PLANT HAVE ENGINE OIL MIXTURES THAT DO NOT MEET THE 5W-30 REQUIRED FUEL ECONOMY IMPROVEMENT FACTOR SPECIFICATION.
TO CORRECT THIS CONDITION, DEALERS ARE TO CHANGE THE OIL AND REPLACE THE OIL FILTER ON AFFECTED VEHICLES PRIOR TO DELIVERY.
PASSENGER VEHICLES INVOLVED
INVOLVED ARE CERTAIN 1993 (B-BODY) EQUIPPED WITH 5.0/5.7L ENGINES BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS:
MODEL ENGINE YEAR MODEL VIN CODES PLANT FROM THROUGH
1993 CAPRICE E OR 7 WILLOW RUN (W) PW100010 PW106803 1993 CAPRICE E OR 7 ARLINGTON (R) PR100267 PR107791
INVOLVED ARE ALL 1993 MODEL FLEETWOODS EQUIPTED WITH THE 5.7L ENGINE. (VIN CODE 7) AND BUILT WITHIN THE FOLLOWING VIN RANGE.
PR700747 THROUGH PT708083
MODEL ENGINE YEAR MODEL VIN CODES PLANT FROM THROUGH
1993 ROADMASTER 7 WILLOW RUN (W) PW400001 PW401090 1993 ROADMASTER 7 ARLINGTON (R) PR403109 PR409556
CHEVROLET TRUCK VEHICLES INVOLVED
INVOLVED ARE CERTAIN 1993 C/K TRUCKS AND G VANS BELOW 8500 GVW EQUIPPED WITH 5.0/5.7L ENGINES AND BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS:
YEAR MODEL ENGINE PLANT FROM THROUGH
1993 C/K 5.0 FORT WAYNE PZ107426 PZ137012 1993 C/K 5.0 PONT EAST PE109461 PE135926 1993 G 5.0 FLINT PF300021 PF303852 1993 C/K 5.7 FORT WAYNE PZ107426 PZ137012 1993 C/K 5.7 PONT EAST PE109461 PE135926 1993 C/K 5.7 JANESVILLE PJ300375 PJ326286 1993 C/K 5.7 OSHAWA P1112981 P1142523 1993 G 5.7 FLINT PF300021 PF303852
THE SPECIFIC VEHICLES INVOLVED IN THIS CAMPAIGN HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER COMPUTER LISTINGS. THESE LISTINGS WILL BE MAILED TO ALL INVOLVED DEALERS WITH A PAPER COPY OF THIS MESSAGE IN APPROXIMATELY 1-2 WEEKS.
REFER TO SECTION 0A-5 FIGURE 8 OF THE (DIVISION) 1993 C/K SERVICE MANUAL ST-375-93.
VEHICLE ASSEMBLY PLANT, VIN POSITION ELEVEN (11) = J
- 1993 C/K TRUCKS WITH L05, AND LESS THAN GVW 8500 LB.
- BEGINNING VIN PJ300375 THROUGH VIN PJ326286 - NO ENGINE BLOCK STAMP CHECK REQUIRED
VEHICLE ASSEMBLY PLANT, VIN POSITION ELEVEN (11) = 1
- 1993 C/K TRUCKS WITH L05+MG5+NA5/NA6-NM8, & LESS THAN GVW 8500 LB.
- BEGINNING VIN P1112981 THROUGH VIN P1142523 - NO ENGINE BLOCK STAMP CHECK REQUIRED
VEHICLE ASSEMBLY PLANT, VIN POSITION ELEVEN (11) = E
- 1993 C/K TRUCKS WITH L03 OR L05, AND LESS THAN GVW 8500 LBS.
- BEGINNING VIN PE109461 THROUGH PE135926 - VERIFY ENGINE BLOCK STAMP FOR LETTER "V" PRIOR TO CHANGING
VEHICLE ASSEMBLY PLANT, VIN POSITION ELEVEN (11) = Z
- 1993 C/K TRUCKS WITH L03 OR L05, AND LESS THAN GVW 8500 LBS.
- BEGINNING VIN PZ107426 THROUGH VIN PZ137012 - VERIFY ENGINE BLOCK STAMP FOR LETTER "V" PRIOR TO CHANGING
VEHICLE ASSEMBLY PLANT VIN POSITION ELEVEN (11) = F
- 1993 G VANS WITH L03 OR L05, + M30
- BEGINNING VIN PF300021 THROUGH VIN PF303852 - NO ENGINE BLOCK STAMP CHECK REQUIRED
DEALER CAMPAIGN RESPONSIBILITY
ALL UNSOLD NEW VEHICLES IN DEALERS' POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE OWNER TAKES POSSESSION OF THESE VEHICLES.
DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.
OWNERS OF VEHICLES RECENTLY SOLD FROM NEW VEHICLE INVENTORY ARE TO BE CONTACTED BY THE DEALER AND ARRANGEMENTS MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO INSTRUCTIONS CONTAINED IN THIS BULLETIN.
IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN ENTERS YOUR VEHICLE INVENTORY, OR IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, PLEASE TAKE THESE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE.
OWNER NOTIFICATION
OWNERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY (DIVISION) DIVISION (COPY OF OWNER LETTER INCLUDED WITH THIS MESSAGE). A LISTING OF OWNER NAMES AND ADDRESSES WILL BE FURNISHED TO THE INVOLVED DEALERS TO ENABLE DEALERS TO FOLLOW UP WITH OWNERS INVOLVED IN THIS CAMPAIGN. THIS LISTING MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THIS CAMPAIGN.
PARTS INFORMATION
ALL 12345612 5W-30 ENGINE OIL 5 QTS.
C TRUCKS 6438384 OIL FILTER (PF35) 1 & G VAN
K TRUCK 25010908 OIL FILTER (PF51) 1 (4WD)
CAPRICE 6438261 OIL FILTER (PF25) 1
PARTS ARE TO BE OBTAINED FROM GENERAL MOTORS SERVICE PARTS OPERATIONS (GMSOP). TO ENSURE THAT THESE PARTS WILL BE OBTAINED AS SOON AS POSSIBLE, THEY SHOULD BE ORDERED FROM GMSPO ON A C.I.O. ORDER WITH NO SPECIAL INSTRUCTION CODE BUT ORDER UNDER AN ADVISE CODE (2).
SERVICE PROCEDURE
1. DRAIN CRANKCASE
2. REMOVE OIL FILTER
3. CLEAN THE GASKET SEALING AREA ON THE ENGINE OIL FILTER MOUNTING SURFACE.
4. LIGHTLY OIL NEW GASKET WITH CLEAN OIL AND INSTALL NEW FILTER.
5. AFTER THE OIL FILTER GASKET CONTACTS THE OIL FILTER MOUNTING SURFACE, TIGHTEN 3/4 TO 1 FULL TURN.
6. FILL CRANKCASE WITH 5W-30 OIL (5 QUARTS).
7. WITH ENGINE OIL AT PROPER LEVEL*, RUN ENGINE AND THOROUGHLY CHECK FILTER AREA FOR LEAKS.
8. INSTALL "CAMPAIGN IDENTIFICATION LABEL."
* NOTICE: (DIVISION) (B-BODY) BUILT AT ARLINGTON (PLANT VIN CODE R) WITH VIN NOS. PR100267 THROUGH PR100459 MAY APPEAR TO BE APPROXIMATELY 20MM OVER THE TOP OF THE OPERATING RANGE MARK ON THE OIL DIPSTICK AFTER THE 5 QUARTS ARE ADDED. THIS IS DUE TO AN OIL DIPSTICK MISCALIBRATION - DO NOT DRAIN EXCESS OIL. A DEALER PRODUCT CAMPAIGN BULLETIN WILL BE ISSUED ON THE SUBJECT OF DIPSTICKS.
CLAIMS INFORMATION
REPAIR FAILED PARTS LABOR LAB OTH PERFORMED PC PART NO. ALLOW CC-FC OP HRS HRS
CHANGE OIL & 6 6438384 ** SK-00 V7760 .3 .1 FILTER C-TRK/ G VAN
CHANGE OIL & 6 25010908 ** SK-00 V7761 .3 .1 FILTER K-TRK
CHANGE OIL & FILTER CAPRICE 6 6438261 ** SK-00 V7762 .3 .1
CHANGE OIL & 6 12345612 ** V7762 .3 .1 FILTER CADILLAC
COMPLAINT CODE SK AND FAILURE CODE 00 MUST BE USED.
DEALERS SHOULD SUBMIT AN ACCURATELY FILLED OUT WARRANTY REPAIR ORDER ON EACH VEHICLE COMPLETED UNDER THIS CAMPAIGN.
REFER TO THE (DIVISION) CLAIMS PROCESSING MANUAL FOR DETAILS ON PRODUCT CLAIM SUBMISSION. * DEALERS WILL RECEIVE 0.1 HOURS CREDIT FOR ADMINISTRATIVE SERVICES ASSOCIATED WITH THIS CAMPAIGN.
** THE IDENTIFIED PARTS ALLOWANCE REPRESENTS COST PLUS 30% ALLOWANCE FOR ENGINE OIL AND FILTER USED IN CONJUNCTION WITH THE ABOVE LABOR OPERATIONS.
CAMPAIGN IDENTIFICATION LABEL
EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS CAMPAIGN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL." EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND THE FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR BALL POINT PEN.
EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER.
APPLY "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.
DEAR (DIVISION) OWNER:
GENERAL MOTORS HAS DETERMINED THAT CERTAIN 1993 (B-BODY), C/K TRUCKS AND G-VANS, BELOW 8500 GVW THAT ARE EQUIPPED WITH 5.0L (L03) AND 5.7L (L05) GAS ENGINES WERE BUILT AT ONE OF OUR ENGINE PLANTS WITH INCORRECT OIL. THIS ENGINE OIL MIXTURE DOES NOT MEET THE 5W-30 REQUIRED FUEL ECONOMY IMPROVEMENT FACTOR SPECIFICATION.
TO CORRECT THIS CONDITION, DEALERS WILL CHANGE THE ENGINE OIL AND REPLACE OIL FILTER. THIS SERVICE WILL BE COMPLETED FOR YOU AT NO CHARGE.
INSTRUCTIONS FOR PERFORMING THIS SERVICE HAVE BEEN SENT TO YOUR (DIVISION) DEALER. PLEASE CONTACT YOUR (DIVISION) DEALER TO ARRANGE A SERVICE DATE. ASK YOUR DEALER IF YOU WISH TO KNOW HOW MUCH TIME WILL BE NEEDED TO SCHEDULE, PROCESS AND REPAIR YOUR VEHICLE.
IF YOU HAVE CHANGED YOUR OIL AND FILTER SINCE TAKING DELIVERY OF YOUR VEHICLE, PLEASE COMPLETE THE ENCLOSED POSTAGE PAID OWNER REPLY CARD TO INDICATE THE CAMPAIGN REPAIR HAS BEEN COMPLETED AND RETURN THE CARD TO US. NO FURTHER ACTION ON YOUR PART WILL BE NECESSARY.
THE ENCLOSED POSTAGE PAID OWNER REPLY CAR IDENTIFIES YOUR VEHICLE. IF THE DEALER PERFORMS THE REPAIR, PRESENTATION OF THE CARD TO YOUR DEALER WILL ASSIST IN MAKING THE NECESSARY CORRECTION TO YOUR VEHICLE IN THE SHORTEST POSSIBLE TIME. HOWEVER, IF YOU HAVE SOLD OR TRADED YOUR VEHICLE, PLEASE FURNISH US COMPLETE NAME AND ADDRESS OF THE PERSON YOU SOLD OR TRADED YOUR VEHICLE TO AND RETURN THE CARD TO US.
WE APPRECIATE YOUR COOPERATION AND ARE SORRY TO CAUSE YOU THIS INCONVENIENCE; HOWEVER, WE HAVE TAKEN THIS ACTION IN THE INTEREST OF YOUR CONTINUED SATISFACTION WITH OUR PRODUCTS.
EDWARD JOHNSON MANAGER, DEALER OPERATIONS
ENCLOSURE
GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER." THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIAN+ HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.
COPYRIGHT 1992 GENERAL MOTORS CORPORATION (DIVISION) MOTOR DIVISION ALL RIGHTS RESERVED.
==================================================================== GMC TRUCK DCS MESSAGE 92CA0008 SENT: NOVEMBER 6, 1992 ***************************************************************** A T T E N T I O N: S E R V I C E M A N A G E R AND P A R T S M A N A G E R *****************************************************************
I M P O R T A N T
G M C T R U C K R E C A L L N O T I C E
C A M P A I G N 9 3 C 0 3
*****************************************************************
NUMBER: 93-C-03 DATE: NOVEMBER 6, 1992
GROUP: 6A - ENGINE MECHANICAL
GENERAL MOTORS HAS DETERMINED THAT CERTAIN 5.0L (L03) AND 5.7L (L05) ENGINES FROM THE FLINT V-8 ENGINE PLANT HAVE ENGINE OIL MIXTURES THAT DO NOT MEET THE 5W-30 REQUIRED FUEL ECONOMY IMPROVEMENT FACTOR SPECIFICATION.
VEHICLES INVOLVED
INVOLVED ARE CERTAIN 1993 C/K TRUCKS AND G VANS EQUIPPED WITH 5.0L OR 5.7L ENGINES AND BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS:
YEAR MODEL ENGINE PLANT FROM THROUGH
1993 C/K 5.0/5.7 FORT WAYNE PZ503175 PZ511691 1993 C/K 5.0/5.7 PONTIAC EAST PE502898 PE515488 1993 G 5.0/5.7 FLINT PF500101 PF502028 1993 C/K 5.7 JANESVILLE PJ700144 PJ711984 1993 C/K 5.7 OSHAWA P1504602 P1516615
----------------------------------------------------------------- NOTICE:
PRIOR TO RECEIVING THE SPECIFIC VEHICLE LISTING, DEALERS MAY WISH TO CHANGE THE OIL AND FILTER ON AFFECTED VEHICLES. TO ACCOMPLISH THIS, THE TABLE OF INVOLVED VEHICLES AS LISTED BELOW MUST BE USED IN SOME VEHICLE/VEHICLE PLANT CATEGORIES. A CHECK OF THE ENGINE STAMP ON THE FRONT RIGHT SIDE OF ENGINE BLOCK MUST BE DONE TO VERIFY WHETHER THE ENGINE IS FROM FLINT OR ST. CATHARINES ENGINE PLANT. ONLY ENGINES FROM FLINT IDENTIFIED BY THE LETTER "V" IN THE FIRST POSITION OF THE STAMP REQUIRE THE OIL AND OIL FILTER CHANGE.
VEHICLE ASSEMBLY PLANT VIN NUMBER J:
1993 C/K TRUCK WITH L05, AND LESS THAN GVW 8500 LB. PJ700144 THROUGH VIN PJ711984 (GMC) NO ENGINE BLOCK STAMP CHECK REQUIRED
VEHICLE ASSEMBLY PLANT VIN NUMBER 1:
1993 C/K TRUCKS WITH L05 + MG5 + NA5/NA6 - NM8, AND LESS THAN GVW 8500 LB. BEGINNING VIN P1504602 THROUGH VIN P1516615 (GMC) NO ENGINE BLOCK STAMP CHECK REQUIRED
VEHICLE ASSEMBLY PLANT VIN NUMBER E:
1993 C/K TRUCKS WITH L03 OR L05, AND LESS THAN GVW 8500 LB. PE502898 THROUGH VIN PE515488 (GMC) VERIFY ENGINE BLOCK STAMP FOR LETTER "V" PRIOR TO CHANGING OIL AND FILTER
VEHICLE ASSEMBLY PLANT VIN NUMBER Z:
1993 C/K TRUCKS WITH L03 OR L05, AND LESS THAN GVW 8500 LB. PZ503175 THROUGH VIN PZ511691 (GMC) VERIFY ENGINE BLOCK STAMP FOR LETTER "V" PRIOR TO CHANGING OIL AND FILTER
VEHICLE ASSEMBLY PLANT VIN NUMBER F:
1993 G VANS WITH L03 OR L05, AND M30 PF500101 THROUGH PF502028 (GMC) NO ENGINE BLOCK STAMP CHECK REQUIRED -----------------------------------------------------------------
DEALER CAMPAIGN RESPONSIBILITY
ALL UNSOLD NEW VEHICLES IN DEALERS' POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE OWNERS TAKE POSSESSION OF THESE VEHICLES.
OWNERS OF VEHICLES RECENTLY SOLD FROM YOUR NEW VEHICLE INVENTORY ARE TO BE CONTACTED BY THE DEALER AND ARRANGEMENTS MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO INSTRUCTIONS CONTAINED IN THIS BULLETIN.
IF THE NAME AND ADDRESS OF THE OWNER OF AN INVOLVED VEHICLE WAS UNAVAILABLE TO GMC TRUCK DIVISION AT THE TIME OF CAMPAIGN INITIATION, THE DEALER MUST DETERMINE THE OWNER'S NAME AND ADDRESS FROM THE DEALERSHIP SALES RECORDS. PLEASE PROVIDE THIS INFORMATION DIRECTLY ON THE SECOND COPY OF THE LISTING NEXT TO THE APPLICABLE VIN SO THAT OUR RECORDS MAY BE UPDATED AND THE APPROPRIATE NOTIFICATION MAILED TO THE OWNER. THIS SECOND COPY SHOULD THEN BE SUBMITTED TO THE ADDRESS LISTED BELOW IN THE PREVIOUSLY SUPPLIED YELLOW CAMPAIGN ENVELOPES.
GMC TRUCK DIVISION GENERAL MOTORS CORPORATION 101 UNION STREET PLYMOUTH, MICHIGAN 48170
OWNER NOTIFICATION
OWNERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY GMC TRUCK DIVISION (COPY OF OWNER LETTER INCLUDED WITH PAPER COPY OF THIS MESSAGE.) A LISTING OF OWNER NAMES AND ADDRESSES WILL BE FURNISHED TO THE INVOLVED DEALERS TO ENABLE DEALERS TO FOLLOW UP WITH OWNERS INVOLVED IN THIS CAMPAIGN. THIS LISTING MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THIS CAMPAIGN.
SERVICE INFORMATION
1. DRAIN CRANKCASE.
2. REMOVE OIL FILTER.
3. CLEAN THE GASKET SEALING AREA ON THE ENGINE OIL FILTER MOUNTING SURFACE.
4. LIGHTLY OIL GASKET WITH CLEAN OIL AND INSTALL NEW FILTER.
5. AFTER THE OIL FILTER GASKET CONTACTS THE OIL FILTER MOUNTING SURFACE, TIGHTEN 3/4 TO 1 FULL TURN.
6. FILL CRANKCASE WITH 5W-30 OIL (5 QUARTS).
7. WITH ENGINE OIL AT PROPER LEVEL, RUN ENGINE AND THOROUGHLY CHECK FILTER AREA FOR LEAKS.
8. INSTALL "CAMPAIGN IDENTIFICATION LABEL."
PARTS INFORMATION
PARTS ARE TO BE OBTAINED FROM GENERAL MOTORS SERVICE PARTS OPERATION (GMSPO). TO ENSURE THAT THESE PARTS WILL BE OBTAINED AS SOON AS POSSIBLE, THEY SHOULD BE ORDERED FROM GMSPO ON A C.I.O. ORDER WITH NO SPECIAL INSTRUCTION CODE BUT ORDER UNDER AN ADVISE CODE (2).
MODEL PART NUMBER DESCRIPTION QUANTITY
ALL 12345612 5W-30 ENGINE OIL 5 QUARTS
C TRUCK 6438384 OIL FILTER (PF35) 1 & G VAN
K TRUCK 25010908 OIL FILTER (PF51) 1 (4WD)
WARRANTY INFORMATION
DEALERS SHOULD SUBMIT AN ACCURATELY FILLED OUT WARRANTY REPAIR ORDER ON EACH VEHICLE COMPLETED UNDER THIS CAMPAIGN.
LABOR OPERATION *TIME TROUBLE NUMBER DESCRIPTION ALLOWANCE CODE
V7760 ENGINE OIL & OIL .3 HR 96 FILTER CHANGE
* FOR DEALER TO RECEIVE ADMINISTRATIVE TIME ALLOWANCE ASSOCIATED WITH THIS CAMPAIGN, ADD 0.1 HOUR TO THE LABOR OPERATION TIME ALLOWANCE.
CAMPAIGN IDENTIFICATION LABEL
EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS CAMPAIGN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL". EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND THE FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR BALL POINT PEN.
EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER.
APPLY "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.
ADMINISTRATIVE PROCEDURE
PROCEDURES COVERING THIS CAMPAIGN ARE OUTLINED IN SECTION V OF YOUR DEALERSHIP'S "GM TRUCK CLAIMS PROCESSING MANUAL" #P9119.
===============================================
DEAR GMC TRUCK OWNER:
GENERAL MOTORS HAS DETERMINED THAT CERTAIN 1993 C/K TRUCKS AND G VANS ARE EQUIPPED WITH 5.0L (L03) AND 5.7L (L05) GAS ENGINES BUILT AT ONE OF OUR ENGINE PLANTS WITH INCORRECT OIL. THIS ENGINE OIL MIXTURE DOES NOT MEET THE 5W-30 REQUIRED FUEL ECONOMY IMPROVEMENT FACTOR SPECIFICATION.
TO CORRECT THIS CONDITION, DEALERS WILL CHANGE THE ENGINE OIL AND REPLACE YOUR OIL FILTER. THIS SERVICE WILL BE COMPLETED FOR YOU AT NO CHARGE.
INSTRUCTIONS FOR PERFORMING THIS SERVICE HAVE BEEN SENT TO YOUR GMC TRUCK DEALER. PLEASE CONTACT YOUR GMC TRUCK DEALER TO ARRANGE A SERVICE DATE. ASK YOUR DEALER IF YOU WISH TO KNOW HOW MUCH TIME WILL BE NEEDED TO SCHEDULE, PROCESS AND REPAIR YOUR VEHICLE.
IF YOU HAVE CHANGED YOUR OIL AND FILTER SINCE TAKING DELIVERY OF YOUR VEHICLE, PLEASE COMPLETE THE ENCLOSED POSTAGE PAID OWNER REPLY CARD TO INDICATE THE CAMPAIGN REPAIR HAS BEEN COMPLETED AND RETURN THE CARD TO US. NO FURTHER ACTION ON YOUR PART WILL BE NECESSARY.
THE ENCLOSED POSTAGE PAID OWNER REPLY CARD IDENTIFIES YOUR VEHICLE. IF THE DEALER PERFORMS THE REPAIR, PRESENTATION OF THE CARD TO YOUR DEALER WILL ASSIST IN MAKING THE NECESSARY CORRECTION TO YOUR VEHICLE IN THE SHORTEST POSSIBLE TIME. HOWEVER, IF YOU HAVE SOLD OR TRADED YOUR VEHICLE, PLEASE FURNISH US COMPLETE NAME AND ADDRESS OF THE PERSON YOU SOLD OR TRADED YOUR VEHICLE TO AND RETURN THE CARD TO US.
WE APPRECIATE YOUR COOPERATION AND ARE SORRY TO CAUSE YOU THIS INCONVENIENCE; HOWEVER, WE HAVE TAKEN THIS ACTION IN THE INTEREST OF YOUR CONTINUED SATISFACTION WITH OUR PRODUCTS.
GMC TRUCK DIVISION GENERAL MOTORS CORPORATION
93C03 ENCLOSURE