CAMPAIGN: INOP. SEAT BELT MECH.- BUCKET SEATS (A95)
MODEL AND YEAR: 1988 R/V 10/20 SUBURBAN WITH BUCKET SEATS (RPO A95) AND GRAY INTERIOR (RPO 82I)
To: All Chevrolet Dealers
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter that is being sent to owners, the owners are being instructed to contact the Chevrolet Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
DEFECT INVOLVED
General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1988 Chevrolet Suburbans equipped with bucket seats and gray interior trim. Vehicles may have an inoperable driver's seat and/or shoulder belt locking mechanism. In day-to-day usage of the lap/shoulder belt, a driver may not notice the problem. In the event of a crash, however, the affected belt(s) would not lock, but would totally unwind before it would restrain the driver, and therefore could increase the possibility of injury to the seat occupant.
To prevent this condition from occurring, a new driver's seat belt assembly will be installed in each affected vehicle.
VEHICLES INVOLVED
Involved are certain 1988 R/V 10/20 Suburban with bucket seats (RPO A95) and gray interior (RPO 82I) built within the following VIN breakpoints:
PLANT FROM THROUGH ----- ---- ------- Flint Truck Assm. JF174146 JF175873
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin).
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Whenever a vehicle subject to this camPaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.
Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin.
PARTS INFORMATION
Parts required to complete this campaign are to be obtained from General Motors Service Parts operations (GMSPO). To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a "C.I.O." order with no special instruction code, but on an advise code (2).
Quantity/ Part Number Description Vehicle ----------- ----------- ------- 15583507 Driver's Front Seat 1 Belt Assembly (Gray)
SERVICE PROCEDURE
Remove or Disconnect as follows (Figure 1):
1. Upper seat belt anchor plate cover (42). Pry the top of the cover away from anchor plate.
2. Anchor plate bolt (36).
3. Anchor plate (35).
4. Retractor (44) to floor bolt (47).
5. Retractor (44) from vehicle.
6. Plug (51).
7. Buckle (43) to floor bolt (50).
8. Seat belt wire (41).
9. Buckle (43) from floor.
Install or Connect P/N 15583507 as follows (Figure 1):
1. Buckle (43) to floor.
2. Seat belt wire (41).
3. Buckle (43) to floor bolt (50).
Tighten: Bolt (50) to 50 Nm (37 ft.lbs.)
4. Plug (51).
5. Retractor (44) to the vehicle.
6. Retractor (44) to floor bolt (47).
Tighten: Bolt (47) to 50 Nm (37 ft.lbs.)
7. Anchor Plate (35).
8. Anchor plate bolt (36).
Tighten: Bolt (36) to 50 Nm (37 ft.lbs.)
9. Upper seat belt anchor plate cover (42).
10. Install campaign Identification Label.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner. Apply "Campaign Identification Label" only on a clean dry surface.
CLAIM INFORMATION
Submit a Product Campaign Claim with the information indicated below: * Failed Parts Labor Lab Oth Net Repair Performed PC Part NO. Allow FC Op Hrs Hrs Amt ---------------- -- -------- ----- -- -- ---- --- ---
Replace Driver's 1 15583507 ** 00 V5250 0.4 0.1 *** Seat Belt Assembly
* Campaign Administrative Allowance
** The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 30% of all parts required for the repair.
*** Towing charges and miscellaneous charges should be listed in the "Net Amount" column. Wholesale authorization "E" is required for any towing or additional labor/maintenance.
Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim submission.
Dear Chevrolet Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Notors has determined that a defect which relates to motor vehicle safety exists in certain 1988 Chevrolet Suburbans equipped with bucket seats and gray interior trim. Vehicles may have an inoperable driver's seat and/or shoulder belt locking mechanism. In day-to-day usage of the lap/shoulder belt, a driver may not notice the problem. In the event of a crash, hovever, the affected belt(s) would not lock, but vould totally unwind before it would restrain the driver, and therefore could increase the possibility of injury to the seat occupant.
WHAT WE WILL DO
To prevent the possibility of this condition occurring, we will install a new driver's seat belt assembly. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer. It is estimated that parts will be available on or about March 08, 1989. Please ask your dealer if you wish to know how much time will be needed to schedule and process your vehicle. The labor time necessary to perform this service is approximately twenty (20) minutes. Your Chevrolet dealer is beat equipped to obtain parts and provide service to insure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Chevrolet customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Custoner Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, s.w., washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 366-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
