CAMPAIGN: DOOR STRIKER FAILS REPLACE DOOR STRIKER NUT. Chevrolet Chevy C Pickup

Model and Year: 1988 C/K 10-30 MODEL TRUCKS BUILT AT OSHAWA

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the owners may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter which is being sent to owners, the owners are being instructed to contact the nearest Chevrolet Branch Office if their dealer does not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.

DEFECT INVOLVED

General Motors has detemined that certain 1988 C/K Trucks do not conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 206, "Door Locks and Door Retention Components." The trucks were assembled with door striker nuts which may be cracked or broken. In the event of a collision impact, a cracked or broken striker nut could allow the door to unexpectedly open.

To prevent this condition from occurring it will be necessary to replace the existing door striker nuts on all involved vehicles.

VEHICLES INVOLVED

Involved are certain 1988 C/K 10-30 model trucks built at Oshawa within the following VIN breakpoints:

PLANT FROM THROUGH ----- ---- ------- Oshawa J1105100 J1106750

Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to the involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.

These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of Owner Letter included with this bulletin).

DEALER CAMPAIGN RESPONSIBILITY

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Whenever a vehicle subject to this campaign is taken into new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.

This bulletin is notice to you that the new motor vehicles included in this campaign may not comply with the standard identified above. Under Section 108 of the National Traffic and Motor Vehicle Safety Act, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the campaign correction, your dealership may be subject to a civil penalty up to $1,000 for each such sale.

PARTS INFORMATION

Parts required to complete this correction are to be obtained from General Motors Service Parts Operations (GMSPO). To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a C.I.O. with no special instruction code, but on an advise code (2).

PART NUMBER DESCRIPTION QUANTITY ----------- ----------- -------- 15594594 Nut (Threaded Plate) 2

SERVICE PROCEDURE - FIGURE 1

The door lock striker nut (threaded plate) must be replaced on both left and right side of trucks. This nut is located inside the door pillar.

Special Tools - J29843-9 Door Striker Wrench or equivalent.

STANDARD CAB WITH FULL INTERIOR TRIM (RPO YE9/Z62) -------------------------------------------------- 1. Mark the position of the striker bolt washer on the door pillar. 2. Remove jack assembly and tray. 3. Remove coat hook. 4. Remove seat belt guide. 5. Remove seat belt retractor. 6. Remove rear window lower molding. 7. Remove side trim panel screws. 8. Remove rear most screw from sill plate. 9. Remove side trim panel. 10. Remove the striker bolt and nut (threaded plate). 11. Repeat required steps to remove the nut (threaded plate) on the opposite door.

INSTALLATION

1. Align the striker bolt washer with the previously made mark. Install the new nut (threaded plate). Plate must remain in a horizontal position while 63 Nm (47 lb.ft) of torque is applied to the striker, assembly. Repeat on the opposite door. 2. Reinstall trim pieces, jack and tray. 3. Reinstall seat belt retractor assemblies. Tighten bolts to 50 Nm (37 lb.ft). 4. Reinstall seat belt guides. Tighten bolt to 50 Nm (37 lb.ft).

STANDARD CAB WITH BASE INTERIOR TRIM

1. Mark the position of the striker bolt washer on the door pillar. 2. Remove the striker bolt and nut (threaded plate). 3. Align the striker bolt washer with the previously made mark. Install the new nut (threaded plate). Plate must remain in a horizontal position while 63 Nm (47 lb.ft) of torque is applied to the striker assembly. 4. Repeat above procedure on the opposite door.

EXTENDED CAB WITH REAR SEAT (RPO AM7)

EXTENDED CAB WITHOUT REAR SEAT

1. Mark the position of the striker bolt washer on the door pillar. 2. Remove seat belt retractor. 3. Remove jack assembly and tray. 4. Remove lower side panel trim piece. 5. Remove striker bolt and nut (threaded plate). 6. Repeat required steps to remove the nut (threaded plate) on the opposite door.

INSTALLATION

1. Align the striker bolt washer with the previously made mark. Install the new nut (threaded plate). Plate must remain in a horizontal position while 63 Nm (47 lb.ft) of torque is applied to the striker assembly. Repeat on the opposite door. 2. Reinstall trim pieces, jack and tray. 3. Reinstall seat belt retractor assemblies. Tighten bolts to 50 Nm (37 lb.ft). 4. Raise hood and install Campaign Identification Label.

CAMPAIGN IDENTIFICATION LABEL

Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the five digit dealer code of the dealer performing the campaign service. This infomation may be inserted with a typewriter or ballpoint pen.

Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.

Apply "Campaign Identification Label" only on a clean dry surface.

CLAIM INFORMATION

Submit a Product Campaign Claim with the infomation indicated below:

* Failed Parts Labor Lab Oth Repair Performed Pc Part No. Allow FC Op Hrs Hrs ---------------- -- -------- ----- -- ----- --- ---

Replace door lock 2 15594594 ** 00 V4180 0.8 0.8 Striker nut-standard cab w/full interior- (RPO YE9/Z62)

Replace door lock 2 15594594 ** 00 V4181 0.2 0.1 Striker nut-standard cab w/rear seat (RPO AM7)

Replace door lock 2 15594594 ** 00 V4182 0.3 0.1 striker nut - extended cab w/rear seat (RPO AM7)

Replace door lock 2 15594594 ** 00 V4183 0.8 0.1 striker nut-extended cab without rear seat

*Campaign Administrative Allowance

**The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 30% of all parts required for the repair.

Dealers will automatically receive the correct labor and material allowance based on the labor operation perfomed.

Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim submission. (Notification Used By Chevrolet Motor Division)

Dear Chevrolet Owner:

This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

REASON FOR THIS RECALL

General Motors has determined that certain 1988 C/K Trucks do not conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 206, 'Door Locks and Door Retention Components.' The trucks were assembled with door striker nuts which may be cracked or broken. In the event of a collision impact, a cracked or broken striker nut could allow the door to unexpectedly open.

Drivers and passengers might notice looseness or misalignment of the door lock striker bolt. After opening, the door might not latch again because of this misalignment.

WHAT WE WILL DO

To prevent this condition from occurring it will be necessary to replace the existing door striker nuts on all involved vehicles. This service will be completed for you at no charge.

WHAT YOU SHOULD DO

Please contact your Chevrolet dealer as soon as possible to arrange a service date. Instructions for this service have been sent to your dealer, It is estimated that parts will be available to your dealer on September 1, 1987. The labor time necessary to perfom this correction will vary from 10 minutes to 50 minutes. Please ask your dealer if you wish to know how much additional time will be required to process your vehicle.

Your Chevrolet dealer is best equipped to obtain parts and provide service to ensure your vehicle is inspected and/or corrected as promptly as possible. However, if you take your vehicle to your dealership on the agreed service date and they do not service this condition on that date or within five days, we recommend you contact your nearest Chevrolet Branch Office by telephone. The Branch Office will assist you and your dealer in getting your vehicle serviced. The telephone numbers of the Branch Offices are listed in your Owner's Manual.

After contacting your dealer and the Branch Office, if you are still not satisfied that we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call 800-424-9393 (Washington, D.C. residents use 426-0123).

The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.

Object Number: 90103 Size: SF

Object Number: 83568 Size: FS

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.