Product Safety - 16 Inch Steel Wheel Cracking

General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2007 Chevrolet Captiva vehicles. It was found that if the stud bolts on the brake hub were broken, this condition could result in cracking of the steel wheel.

Dealers are to replace the steel wheels on the vehicle. Some vehicles (those built with alloy wheels as original equipment RPO’s PYO, PFE & PZ3) will only require that the spare tire steel wheel be replaced.

Involved are certain 2007 Chevrolet Captiva vehicles built within these VIN breakpoints:

Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using GMVIS. Not all vehicles within the above breakpoints may be involved.

Parts required to complete this recall are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.

VEHICLES EQUIPED WITH ORIGINAL EQUIPMENT STEEL WHEELS (RPO QB5) REQUIRE ALL FOUR ROAD WHEELS AND THE SPARE TIRE WHEEL REPLACED.

VEHICLES EQUIPED WITH ORIGINAL EQUIPMENT ALLOY WHEELS (RPO PYO, PFE & PZ3) REQUIRE ONLY THE SPARE TIRE WHEEL REPLACED.

1. Inspect involved vehicle for wheel type.
2. Remove involved steel wheel and tire assemblies from the vehicle.
3. Clean the rim bead seat with a wire brush or course steel wool to remove lubricants, old rubber and light rust.

Notice: Before mounting or dismounting a tire, lubricate the bead area well with an approved tire lubricant.

4. Dismount the tires using a tire-changing machine.

Caution: To avoid serious injury, do not stand over the tire when inflating it, because the bead may break when it snaps over the safety hump. Do not exceed 275 kPa (40 psi) of air pressure in any tire if the beads are not seated. If 275 kPa (40 psi) of air pressure will not seat the beads, deflate the tire. Relubricate the bead and reinflate the tire. Overinflation may cause the bead to break and cause serious injury.

5. After mounting the tire, inflate it until the beads are seated. Never exceed 276 kPa (40 psi) to seat the beads.
6. Install the valve core and inflate the tire to the proper pressure. Make sure the locating ring outside of the bead of the tire shows around the rim flanges of the wheel on both sides. This positioning of the tire will insure that the bead of the tire is seated.
7. Install the wheel and tire assemblies to the vehicle.

Tighten
Tighten the wheel nuts to 125 N·m (92 lb-ft).

Notice: When installing the wheels to the vehicle, the correct mounting nuts should be used. The parts number of the correct mounting nut is 94515510. Make sure the correct wheel mounting nut for 16inch steel wheel rim.

Submit a Product Recall Claim with the information indicated below:

Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.

All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.

Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.

Dear Captiva Owner:

General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2007 Chevrolet Captiva vehicles. It was found that if the stud bolts on the brake hub were broken, this condition could result in cracking of the steel wheel.

Thus, you are kindly requested to visit your local Chevrolet Dealer to have your vehicle properly repaired, if your vehicle falls within the following VIN range:

VIN: KL3CD26GJ7B007186 ~ KL1DC13F57B075913

* VIN=Vehicle Identification Number

Your dealer will replace the steel wheel(s) at no cost to you. This service would take about 2 hours. Thus, to minimize waiting time, you are advised to make an appointment in advance.

If you have any questions and concerns, please feel free to contact Chevrolet Customer Assistance Center.

We apologize for any inconvenience this may cause you. We are taking this initiative to ensure our customer’s safety with our products.

Sincerely,