This Bulletin revises step #1 of the Service Procedure and The Claim Information section of Chevrolet Campaign Bulletin 89C16, dated September, 1989. Specifically, both areas now contain information for handling transaxles which Hydra-Matic informs the dealer not to replace.
SERVICE PROCEDURE (REVISED)
1. Phone Hydra-Matic (use applicable phone number from "Parts Information" section) and provide them the Bar Code Number (see illustration page 3 of bulletin) from the transaxle to be replaced. Hydra-Matic will then confirm that the transaxle involved does or does not require replacement. If Hydra-Matic informs the dealer that the transaxle does not require replacement, install the Campaign Identification Label and return the vehicle to the customer. If Hydra-Matic informs the dealer that the transaxle does require replacement, proceed with steps 2 & 3 of the campaign bulletin.
Submit a Product Campaign Claim with the information indicated below: * ** FAILED PARTS CC-FC LABOR LAB OTH NET REPAIR PERFORMED PC PART NO. ALLOW OP HRS HRS AMT ---------------- -- -------- ----- ----- -- --- --- ---
Hydra-Matic Does Not SK-00 V5571 0.2 0.1 $0.00 Confirm RepLacement
Replace TransaxLe SK-00 V5570 3.6 0.1 $220.83 Assembly
* Campaign Administrative Allowance
**The $220.83 identified in the "Net Amount" column represents 30% of dealer cost for all transmission parts plus 3 quarts of transaxle fluid required for the repair. Transaxles will be ordered directly from Hydra-Matic on a no charge basis.
Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.