Liftgate Reverses Direction When Openning Or Closing - keywords close door entry fob inop intermittent keyless power open reverse RKE transmitter

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Some customers may comment the power liftgate reverses direction after liftgate activation: example the customer may command the rear liftgate open and after motion occurs in one direction the liftgate may reverse direction and close. The cause is specific to the RKE transmitter button configuration and the press and hold feature. The customer has to press and hold the power liftgate button until liftgate activation occurs approximately 1 second. This extended button press may cause the Remote Control Door Lock Receiver (RCDLR) to interpret this as two button presses when only one was needed.

Do not attempt a repair at this time. Engineering is investigating the concern.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.