Subject: | Ultra View Sunroof Noise (Install Mylar Washers) |
Models: | 2004-2007 Cadillac SRX |
This bulletin is being revised to add the 2007 model year. Please discard Corporate Bulletin Number 06-08-67-012 (Section 08 - Body and Accessories).
Some customers may comment that there is a creak, snap or pop noise coming from the sunroof assembly while driving on rough roads or while making turns. The noise may also occur when the sunroof is closed, and will go away when the sunroof is slightly opened.
Some customers may comment that the sunroof noise is coming from the left front and happens when there is a torsional load into the body, like going up a driveway.
Some customers may comment that the sunroof noise is coming from the right rear.
There are two potential causes for the noise concerns. The first one may be that the front and rear track guides that are attached to the sunroof's SMC frame can have a stick/slip condition. The movement between the two pieces may create the noise. The second cause for the noise may be the interface between the sunroof frame alignment pin and the roof sheet metal.
The left front alignment pin may be making contact to the roof sheet metal.
The right rear alignment pin may be making hard contact to the roof sheet metal. Refer to the illustration above.
Notice: Over-tightening may strip the brass insert and damage the sunroof module.
Tighten
Tighten the screws to 5.5 N·m (48 lb in).
Important: The rear J-clips should be positioned to the rear as far as possible.
Tighten
Tighten the fasteners to 5.5 N·m (48 lb in).
In some cases, the two front end caps may need Mylar washers. The procedure is similar. Remove the visor, assist handle, visor retainer/support, and A-pillar trim. Gently pull down the corner of the headliner without creasing. Refer to the illustration above.
Use a body shop reciprocating saw to cut the pin off above the sheet metal. To gain access, drop the front part of the headliner. After removing the pin, inspect the area where the pin was. If you notice a hole in the sunroof frame, seal the hole with body seam sealer. Refer to the illustration above.
Use a screwdriver to bend the metal away from the SMC pin.
Part Number | Description |
---|---|
15911310 | Washers |
For vehicles repaired under warranty, use:
Labor Operation | Description | Labor Time |
---|---|---|
C2870 | Console, Roof - R&R or Replace | Use Published Labor Operation Time |
C2020 | Sunshade and/or Support - Right - R&R or Replace | |
B2760 | Glass, Front Sunroof - Replace | |
C2021 | Sunshade and/or Support - Left - R&R or Replace | |
C3182 | Trim, Center Pillar - Right - Upper - R&R or Replace | |
C3192 | Trim, Center Pillar - Left - Upper - R&R or Replace | |
Add: | Install Mylar Washers | 0.2 hr |