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Ultra View Sunroof Noise (Install Mylar Washers)

Subject:Ultra View Sunroof Noise (Install Mylar Washers)

Models:2004-2007 Cadillac SRX



This bulletin is being revised to add the 2007 model year. Please discard Corporate Bulletin Number 06-08-67-012 (Section 08 - Body and Accessories).


Condition 1

Some customers may comment that there is a creak, snap or pop noise coming from the sunroof assembly while driving on rough roads or while making turns. The noise may also occur when the sunroof is closed, and will go away when the sunroof is slightly opened.

Condition 2

Some customers may comment that the sunroof noise is coming from the left front and happens when there is a torsional load into the body, like going up a driveway.

Condition 3

Some customers may comment that the sunroof noise is coming from the right rear.

Cause 1

There are two potential causes for the noise concerns. The first one may be that the front and rear track guides that are attached to the sunroof's SMC frame can have a stick/slip condition. The movement between the two pieces may create the noise. The second cause for the noise may be the interface between the sunroof frame alignment pin and the roof sheet metal.

Cause 2

The left front alignment pin may be making contact to the roof sheet metal.

Cause 3


Object Number: 1849514  Size: SH

The right rear alignment pin may be making hard contact to the roof sheet metal. Refer to the illustration above.

Correction 1

  1. Open the sunroof 100-125 mm (4-5 in).

  2. Object Number: 1844289  Size: SH
  3. Remove four (T20) fasteners for the sunroof glass.
  4. Remove the glass (2 person procedure).

  5. Object Number: 1844290  Size: SH
  6. Remove the two screws on rear end cap. Refer to the illustration above (Passenger side shown, driver side similar).

  7. Object Number: 1844291  Size: SH

    Object Number: 1844293  Size: SH
  8. Gently pry the front edge of the end cap (1) up to disengage the pin (2) (Small lady slipper works well). Refer to the illustration above.

  9. Object Number: 1844292  Size: SH
  10. Remove the end cap. Refer to the illustration above.

  11. Object Number: 1844295  Size: SH
  12. Install two Mylar washers over the brass inserts. Refer to the illustration above.

  13. Object Number: 1844296  Size: SH
  14. To re-install the end cap (make sure Mylar washers are not displaced), use a screwdriver to push the locator pin rearward. You should hear a distinct ‘snap’ when it is in position. Refer to the illustration above.
  15. Notice: Over-tightening may strip the brass insert and damage the sunroof module.

  16. Apply Thread locker, P/N 12345382 (in Canada, 10953489) (med. Strength - Blue), to screws before tightening.
  17. Tighten
    Tighten the screws to 5.5 N·m (48 lb in).

    Important: The rear J-clips should be positioned to the rear as far as possible.

  18. Replace the glass. Finger tighten the sunroof glass attachment fasteners.
  19. Tighten
    Tighten the fasteners to 5.5 N·m (48 lb in).

  20. In some cases, the two front end caps may need Mylar washers. The procedure is similar. Remove the visor, assist handle, visor retainer/support, and A-pillar trim. Gently pull down the corner of the headliner without creasing. Proceed with steps 4-10.

Object Number: 1849540  Size: SH

In some cases, the two front end caps may need Mylar washers. The procedure is similar. Remove the visor, assist handle, visor retainer/support, and A-pillar trim. Gently pull down the corner of the headliner without creasing. Refer to the illustration above.

Correction 2


Object Number: 1849515  Size: SH

Use a body shop reciprocating saw to cut the pin off above the sheet metal. To gain access, drop the front part of the headliner. After removing the pin, inspect the area where the pin was. If you notice a hole in the sunroof frame, seal the hole with body seam sealer. Refer to the illustration above.

Correction 3

Use a screwdriver to bend the metal away from the SMC pin.

Parts Information

Part Number

Description

15911310

Washers

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

C2870

Console, Roof - R&R or Replace

Use Published Labor Operation Time

C2020

Sunshade and/or Support - Right - R&R or Replace

B2760

Glass, Front Sunroof - Replace

C2021

Sunshade and/or Support - Left - R&R or Replace

C3182

Trim, Center Pillar - Right - Upper - R&R or Replace

C3192

Trim, Center Pillar - Left - Upper - R&R or Replace

Add:

Install Mylar Washers

0.2 hr