GM Service Manual Online
For 1990-2009 cars only

Diagnostic Instructions

    • Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
    • Review Strategy Based Diagnosis for an overview of the diagnostic approach.
    •  Diagnostic Procedure Instructions provides an overview of each diagnostic category.

DTC Descriptors

DTC B396A 01: Liftgate Motor Control Circuit Short to Battery

DTC B396A 02: Liftgate Motor Control Circuit Short to Ground

DTC B396A 04: Liftgate Motor Control Circuit Open

Diagnostic Fault Information

Circuit

Short to Ground

Open/High Resistance

Short to Voltage

Signal Performance

Latch Pawl Switch Signal

B153A 08

B153A 08

1

--

Latch Ratchet Switch Signal

B153A 08

B153A 08

1

--

Latch Sector Switch Signal

B153A 08

B153A 08

1

--

Liftgate Ajar Switch Signal

B396F 06

B396F 06

B396F 0B

--

Liftgate Latch Motor Close Control

B2495 02

B2495 04

B2495 01

--

Liftgate Latch Motor Open Control

B2495 02

B2495 04

B2495 01

--

Liftgate Motor Close Control

B396A 02

B396A 04

B396A 01

--

Liftgate Motor Disengage Control

B396B 02

B396B 04

B396B 01

--

Liftgate Motor Engage Control

B396B 02

B396B 04

B396B 01

--

Liftgate Motor Open Control

B396A 02

B396A 04

B396A 01

--

Liftgate Position Sensor Reference Voltage

B153E 02

B153E 05

B153E 05

--

Liftgate Position Sensor Signal 1

B153E 08

B153E 08

B153E 08

--

Liftgate Position Sensor Signal 2

B153E 08

B153E 08

B153E 08

--

Liftgate Tape Switch Signal

B153F 02

B153F 05

B153F 05

--

Liftgate Full Open Switch Signal

B153B 02

B153B 05

B153B 05

--

Open/Close Switch Signal

B2494 02

1

1

--

Liftgate Full Open Switch Low Reference

--

B153A 08

--

--

Liftgate Handle Switch Low Reference

--

1

--

--

Liftgate Position Sensor Low Reference

--

1

--

--

Liftgate Tape Switch Low Reference

--

B153F 05

--

--

1. Power Liftgate Malfunction

Circuit/System Description

The power liftgate motor is a bi-directional motor that is controlled by the liftgate control module (LGM). The LGM controls the liftgate motor through the control circuits by suppling power and ground in the appropriate polarity. The direction the motor operates is determined by which of the control circuits is supplied power and which is grounded. The LGM varies the current flow through the motor ground circuit to control the speed of the motor as necessary. For more detailed information concerning power liftgate operation refer to Liftgate Description and Operation .

Conditions for Running the DTC

Battery voltage must be between 9-16 volts.

Conditions for Setting the DTC

    • DTC B396A 01 will set when the LGM detects a short to voltage in the liftgate motor open control circuit or the liftgate motor close control circuit.
    • DTC B396A 02 will set when the LGM detects a short to ground in the liftgate motor open control circuit or the liftgate motor close control circuit.
    • DTC B396A 04 will set when the LGM detects an open/high resistance in the liftgate motor open control circuit or the liftgate motor close control circuit.

Actions Taken When the DTC Sets

    • If the liftgate is in motion when the DTC sets, liftgate operation will be disabled and resort to manual operation.
    • If the liftgate is not in motion when the DTC sets, all liftgate functions will be disabled.

Conditions for Clearing the DTC

    • The condition responsible for setting the DTC no longer exists.
    • You issue a scan tool CLEAR DTCs command.

Diagnostic Aids

    • In some cases, the LGM may interpret circuit faults as if the liftgate has encountered an object in its travel and reverse direction.
    • Whenever the LGM is disconnected or loses power, the ignition must be cycled OFF then ON.

Reference Information

Schematic Reference

Liftgate Schematics

Connector End View Reference

Vehicle Access Connector End Views

Electrical Information Reference

    •  Circuit Testing
    •  Connector Repairs
    •  Testing for Intermittent Conditions and Poor Connections
    •  Wiring Repairs

Scan Tool Reference

    •  Scan Tool Data Definitions
    •  Scan Tool Data List
    •  Scan Tool Output Controls

Circuit/System Testing

  1. Ignition OFF, disconnect the C3 harness connectors at the LGM.
  2. Ignition OFF, test for less than 1 ohm of resistance between the control circuit terminal 1 and control circuit terminal 2.
  3. If greater than the specified range, replace the liftgate motor assembly.
  4. Ignition OFF, verify that continuity is not present between both motor control circuit terminals at the C3 harness connector and ground.
  5. If continuity is present, replace the liftgate motor assembly.
  6. If all circuits test normal, replace the LGM.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

    •  Liftgate Close Actuator Motor Replacement
    •  Control Module References for LGM replacement, setup, and programming