Chip in Quarter Glass Black Trim - kw appearance rear window

When servicing the vehicle with the VIN you entered, the following diagnosis might be helpful if the vehicle exhibits the described symptoms.

The inside rear edge of the black trim on the quarter glass may exhibit a chip.

The cause has been determined to be due to attaching the plastic close-out trim while the urethane primer is still wet. The assembly process has been changed to allow the primer to cure completely before the trim is attached to the glass. Replace the affected glass to correct the condition.

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Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. If these steps do not resolve the condition, please contact GM TAC for further diagnostic assistance. This diagnostic approach was developed for the vehicle with the VIN you entered and should not be automatically be used for other vehicles with similar symptoms.

(2004 Cadillac SRX)

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