When an ignition key is inserted into the ignition switch, the terminals located in the steering column lock cylinder contact the key pellet resistor on the ignition key. The IPC measures the resistance of the key pellet and then measures the resistance to the one stored in the IPCs memory.
The DTC will set under the following conditions:
• | B2710 indicates that an open or zero resistance value was measured from the key pellet prior to obtaining a valid resistance measurement. |
• | B2711 indicates that an open or zero resistance value was measured from the key pellet following a valid resistance measurement. |
• | When DTC B2710 is set as current, the IPC displays the STARTING DISABLED, REMOVE IGNITION KEY message on the driver message center and prevents the vehicle from starting. |
• | When DTC B2711 is set as current, the IPC displays the THEFT SYSTEM PROBLEM, CAR MAY NOT RESTART message on the driver message center and allows the vehicle to continue to run. |
Step | Action | Value(s) | Yes | No | ||||
---|---|---|---|---|---|---|---|---|
1 | Did you perform the Theft Deterrent Diagnostic System Check? | -- | Go to Step 2 | |||||
2 |
Does the scan tool display B2710 as a current DTC? | Go to Step 3 | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | |||||
3 | Inspect the ignition key for dirt or obvious damage. Does the ignition key appear dirty or damaged? | Go to Step 9 | Go to Step 4 | |||||
4 |
Does the vehicle start? | Go to Step 6 | Go to Step 5 | |||||
5 | Test the following circuits in the vehicle harness portion for an open or a short:
Was a condition found and corrected? | Go to Step 12 | Go to Step 7 | |||||
6 | Test the following circuits in the steering column harness portion for an open or a short:
Was a condition found and corrected? | Go to Step 12 | Go to Step 8 | |||||
7 | Inspect for poor connections at the harness connector of the instrument cluster. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 11 | |||||
8 | Inspect for poor connections at the harness connector of the ignition lock cylinder. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | -- | Go to Step 12 | Go to Step 10 | ||||
9 | Clean or replace the ignition key as necessary. Refer to Programming Replacement Keys, Ignition Cylinder, or Powertrain Control Module . Did you complete the procedure? | Go to Step 12 | -- | |||||
10 | Replace the ignition lock cylinder. Refer to Steering Column Lock and Ignition Switch Cylinder Replacement - On Vehicle in Steering Wheel and Column. Did you complete the replacement? | Go to Step 12 | -- | |||||
11 | Replace the instrument cluster. Refer to Instrument Cluster Replacement in Instrument Panel, Gauges and Console. Did you complete the repair? | -- | Go to Step 12 | -- | ||||
12 |
Does the DTC reset? | -- | Go to Step 2 | System OK |