GM Service Manual Online
For 1990-2009 cars only

Step

Action

Value(s)

Yes

No

1

Did you perform Diagnostic System Check - Cellular Telephone ?

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Go to Step 2

Go to Diagnostic System Check - Cellular Telephone

2

  1. Dock the cellular telephone handset.
  2. Turn ON the ignition.
  3. Turn on the radio and set the radio volume.
  4. Attempt to place a call in hands-free mode.
  5. Attempt to place a call using the docked handset.

Does the system operate normally?

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Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems

Go to Step 3

3

Test the cellular telephone audio through the handset earpiece and through the vehicle audio system.

Is the cellular telephone audio noisy through the handset earpiece only?

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Go to Step 7

Go to Step 4

4

Is the audio also noisy when the radio or compact disk (CD) changer is on?

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Go to Diagnostic System Check - Radio/Audio System in Entertainment.

Go to Step 5

5

  1. Disconnect the cellular telephone module connector and the cellular telephone handset connector.
  2. Test the mono audio (-) circuit for a short to battery positive voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Did you find and correct the conditon?

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Go to Step 11

Go to Step 6

6

Test the mono audio shield ground circuit for a short to battery positive voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Did you find and correct the conditon?

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Go to Step 11

Go to Step 7

7

Inspect the cellular telephone handset connector for poor connections. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems.

Did you find and correct the conditon?

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Go to Step 11

Go to Step 8

8

Replace the handset and handset cord.

Did you find and correct the condition?

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Go to Step 11

Go to Step 9

9

Inspect the cellular telephone module connector for poor connections. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems.

Did you find and correct the condition?

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Go to Step 11

Go to Step 10

10

Replace the cellular telephone module. Refer to Radio Frequency Booster and Bracket Assembly Replacement .

Did you complete the replacement?

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Go to Step 11

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11

Operate the system in order to verify the repair.

Did you correct ther condition?

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System OK

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