Step | Action | Value(s) | Yes | No | ||||
|---|---|---|---|---|---|---|---|---|
1 | Road test the vehicle in order to verify the customer complaint. Important: It may be necessary to compare the results of the road test to a like vehicle that is operating properly. Does the vehicle ride too hard? | -- | Go to Step 2 | System OK | ||||
2 | Inspect the tires for the proper inflation pressure. Refer to Tire Placard in General Information. Is the tire inflation pressure correct? | -- | Go to Step 4 | Go to Step 3 | ||||
3 | Inflate the tires to the correct pressure. Has the repair been performed? | -- | Go to Step 1 | Go to Step 4 | ||||
4 |
Has the inspection/repair been performed? | -- | Go to Step 5 | -- | ||||
5 | Inspect the following suspension components for wear or damage.
Are any of the components the worn or damaged? | -- | Go to Step 6 | Go to Step 1 | ||||
6 | Replace all of the worn or damaged components.
Has the repair been performed? | -- | Go to Step 1 | -- |
