Step | Action | Yes | No | |||||||
---|---|---|---|---|---|---|---|---|---|---|
1 |
Important: It may be necessary to compare the results of the road test to a like vehicle that is operating properly. Road test the vehicle in order to verify the customer complaint. Does the vehicle ride too soft? | Go to Step 2 | System OK | |||||||
2 | Inspect the tires for the proper inflation pressure. Refer to Tire Inflation Pressure Specifications in Maintenance and Lubrication. Is the tire inflation pressure correct? | Go to Step 4 | Go to Step 3 | |||||||
3 | Inflate the tires to the correct pressure. Has the repair been performed? | Go to Step 4 | -- | |||||||
4 | Inspect the vehicle trim height. Refer to Trim Height Inspection . Repair as necessary. Has the inspection/repair been performed? | Go to Step 5 | -- | |||||||
5 | Inspect the following suspension components for wear or damage.
Are any of the components the worn or damaged? | Go to Step 6 | Go to Step 7 | |||||||
6 | Replace all of the worn or damaged components.
Has the repair been performed? | Go to Step 7 | -- | |||||||
7 | Inspect the automatic level control system, if equipped. Refer to Automatic Level Control System Operation Check in Automatic Level Control. Repair as necessary. Has the inspection/repair been performed? | Go to Step 1 | -- |