Where To Start Diagnosis
If you are reasonably certain that the problem is engine related, the
first place to start is with the Powertrain On-Board Diagnostic (OBD) System
Check.
Important: Do Not clear the DTCs unless a diagnostic procedure instructs you to
do so.
While performing a diagnostic procedure, you may need to gain access
to certain components. Be sure to read the On-Vehicle Service procedures for
those components.
During the diagnosis or if a wiring problem is present, refer to Electrical Diagnosis in Engine Electrical
. Electrical
Diagnosis in Engine Electrical contains complete information on vehicle
wiring and includes the following information:
• | The wiring schematics. including the circuit numbers and the colors |
• | The electrical component. the connector. the splice. and the ground
locations |
• | The wiring repair procedures |
• | The wiring repair parts information |
• | How to check for and repair a poor terminal contact |
After Diagnosis Is Complete
After diagnosing a problem, in addition to repairing the discovered
problem, perform the verification procedure which is the last few steps at
the end of almost all of the diagnostic tables. Here you may be instructed
to clear the DTCs. In order to clear the DTCs, refer to Clearing the
DTCs later in this section. In order to verify a repair, you must duplicate
the conditions when the customer's complaint occurred or if a DTC was
set, you must duplicate the test conditions for that DTC (listed on the
facing page of the trouble chart) and see if the DTC sets. If the DTC
does not re-set and the repair was tested under the proper conditions
for the diagnostic to run, chances are good that the problem is repaired.
Diagnostic Procedure Use
The diagnostic procedures in this section are designed to find and repair
Engine related problems. The general approach is to find the appropriate diagnosis
for a problem by using the basic steps described below.
- Understand the customer's complaint. It is critical that the technician
understands what the customer's complaint is. Failure to understand this may
lead to misdiagnosis or unnecessary diagnosis. Among other things,
the technician must know whether the condition is present at all times,
only under certain circumstances, or truly intermittent (random). This
will assist the technician in duplicating and diagnosing the problem.
Another reason the technician must understand the customer's complaint
is so the technician may determine whether the complaint requires service
or is normal vehicle operation. Trying to diagnose a complaint that
is normal will waste time and may result in unnecessary service.
- Are the Diagnostics working properly? Use the Powertrain OBD System
Check. This is the starting point for all of the diagnostic procedures. Always
begin here.
- Are the DTCs displayed? If a DTC is identified by the diagnostics,
the Powertrain OBD System Check will direct you to the appropriate chart within
Engine System Diagnosis.
- Is the customer's complaint related to a specific engine subsystem?
If no related DTCs are set, the next quickest way to locate the problem is
to narrow the problem down to a specific engine subsystem. If a specific
subsystem can be pinpointed as the cause, the problem will be easier
to diagnose. Engine subsystems are listed in Supplemental Information
at the beginning of this section, along with the appropriate service
manual section in order to reference for the descriptions and the diagnosis.
Diagnostic Trouble Code Diagnosis
Diagnostic charts, wiring diagrams, and descriptive text direct you
in performing specific tests in order to locate and repair the problem. The
diagnostic chart is a step by step procedure in order to determine
the circuit or component that is the source of the problem. Wiring
diagrams, text describing the system, test conditions, failure conditions,
and actions taken when a DTC is set are located on the page facing
the diagnostic chart.
Engine Control Module (ECM)
Important: Never clear the Diagnostic Trouble Codes (DTCs) unless you are instructed
to do so by the diagnostic procedure. Clearing the DTCs will erase the Freeze
Frame buffer. Clearing the DTCs may also reset the Maintenance Inspection
flags that are used for emission testing stations. If for any reason
the ECM memory is cleared (Battery disconnect, using a scan tool or
charging system malfunction), the diagnostics must be run in order
to reset the flags.
Use a scan tool in order to read the diagnostic trouble codes.
Since the ECM can have a failure which may affect only one circuit,
following the diagnostic procedures in this section will determine which circuit
has a problem and where the problem is located.
If a diagnostic table indicates that the ECM connections or the ECM
is the cause of a problem and the ECM is replaced, but does not correct the
problem, one of the following conditions may be the reason:
• | There is a problem with the ECM terminal connections. The diagnostic
table may instruct the technician to check the ECM connections. You may have
to remove the terminals from the connector in order to check the terminals
properly. |
• | The EEPROM calibration/software is not correct for the application.
Unlike the PROM that was used in the past applications, the EEPROM is not
replaceable. If you replace the ECM, make sure that the new ECM's software/calibration
is correct for the vehicle and is the most recent version. Special
equipment as well as the correct program and calibration for the vehicle
is required in order to re-program the ECM. |
• | The problem is intermittent. This means that the problem is not
present at the time the system is being checked. In this case, refer to the
Symptoms
portion of the manual and
make a careful physical inspection of all of the portions of the system
involved. |
• | Shorted solenoid, relay coil, or harness. The solenoids and relays
are turned on and off by the ECM by using the internal electronic switches
called drivers. A shorted solenoid, relay coil, or harness will not
damage the ECM but will cause the solenoid or relay to be inoperative.
The J 34636 tester, or equivalent, provides a fast and accurate
means of checking for a shorted coil or a short to battery voltage. |
Clearing DTCs
Important: Using the scan tool to clear the DTCs causes both the TCM and the ECM
DTCs to clear, regardless of which system is being diagnosed.
Do Not clear the DTCs unless a diagnostic procedure instructs you to
do so.
Clearing the DTCs also clears the Freeze Frame data. The scan tool has
the capability to save any data that is stored in the Freeze Frame and then
display that data at a later time (refer to Capture Info.). Once you
have corrected and verified the problem, it is a good idea to clear
the DTCs so that any future service work is not needlessly confused.
Many of the ECM DTCs have complex test and failure conditions. Therefore,
simply clearing the DTCs, exiting the diagnostics, and watching to see if
the DTC sets again may not indicate whether a problem has been corrected.
To verify a repair once the repair is complete. you must look up the
test conditions (on the facing page to the trouble chart) and duplicate
those conditions. Then if the DTC does not set. chances are good that
the problem is fixed.
Capture Info
Selecting this option on the scan tool allows the technician to record
the Freeze Frame data. The scan tool stores the data. When starting the diagnosis,
capture the Freeze Frame data. Later this information can be reviewed,
even if the ECM or the battery has been disconnected, or if the DTCs
were cleared during a diagnostic procedure.
ECM Snapshot
The ECM snapshot feature is designed to assist in a diagnosis of intermittent
problems. When an ECM snapshot is taken, a predetermined subset of the ECM's
data parameters at that moment in time are stored for retrieval and
for use in diagnosing a problem. The scan tool can be set up to take
a data snapshot when a specific DTC sets, if any DTC sets or when the
DTC is manually triggered with the scan tool.
Diagnosing Intermittents Using ECM Snapshots
The ECM snapshots may be very useful in diagnosing intermittent engine
problems. You may retrieve and use the stored data in order to determine if
a particular input was incorrect when the problem occurred. Many of
the ECM DTC trouble charts will use the Freeze Frame information in
order to pinpoint a problem if the problem is not current. For example.
a vehicle comes in with an intermittent rough engine condition and
a scan tool Snapshot was taken while the engine was running rough.
Several data parameters may be retrieved and an abnormal parameter
be noted. The MAP sensor. the ECT sensor. the IAT sensor. and the Knock
Sensor parameters may be compared to the normal values of those parameters
and any values that are out of the normal range investigated. Also.
the fuel injector pulse width or the spark advance may be retrieved.
This may indicate a fueling or an ignition irregularity that should
be investigated. While this method may result in increased diagnosis
time. this method also results in less actual repair time and fewer
service comebacks.
Visual/Physical Inspection
One of the most important checks is a visual/physical inspection. Often
a thorough examination of a suspected system may uncover the cause of a problem.
A Visual/Physical Inspection may take only a few minutes and can save
you valuable time.
All engine diagnosis should begin with a thorough visual inspection.
A visual inspection can often lead to repair of a simple problem without use
of the charts. Check the following areas:
• | Inspect all of the vacuum hoses for being pinched. cut or disconnected.
Be sure to inspect the hoses that are difficult to see such as beneath the
upper intake, the generator, etc. |
• | Check for proper ground connections. Check the attachment points
for ground eyelets or installed star washers, if applicable. |
• | Check the battery positive junction block for loose connections
(if so equipped). |
• | Inspect the other wiring in the engine compartment for good connections,
any burned or chafed spots, any pinched wires or harness contact with sharp
edges, or hot exhaust manifolds. |
• | Check for blown or missing fuses and for missing relays or relays
installed in the wrong locations. |
• | Inspect the plug wires for proper routing, any loose connections,
any cuts, or any visible signs of arcing to ground. |
Using Diagnostic Tables
When diagnosing the Catera engine, you will almost certainly need to
use the diagnostic procedures in this section or other engine sections. These
diagnostic procedures are mostly in the form of tables. In the supporting
text for each diagnostic table is a circuit diagram (in most cases),
a circuit description. the conditions under which the ECM will run
the diagnostic, the conditions that will cause the DTC to set, a description
of the action taken (MIL operation. default actions), any diagnostic
aids and any test descriptions which elaborate on the certain steps
in the table. Reading the supporting text will help you to understand
the DTC or the condition and what the trouble chart is trying to accomplish.
The following are definitions of the facing page information:
• | Circuit Diagram -- The circuit diagram will show the circuits
and the components that are involved in setting the DTC. You may use this
diagram as a reference when the circuit checks are required in the
table. If more detailed circuit information is required. refer to
Engine Controls Schematics
.
or Electrical Diagnosis in Engine Electrical. Electrical
Diagnosis.
|
• | Circuit Description -- The circuit description explains the
operation of the system and/or the affected circuits. |
• | Conditions For Running the DTC -- The Conditions For Running
the DTC are the conditions that must be met before the ECM will test a particular
system or circuit. |
• | Conditions For Setting the DTC -- The Conditions For Setting
the DTC are the conditions that cause the diagnostic to fail. These conditions
are checked only after the test conditions (described above) have been
met. |
• | Action Taken When The DTC Sets -- A DTC may or may not illuminate
the MIL, depending on the DTC type (refer to DTC Type). The ECM may also use
a default strategy in order to compensate for the problem. These actions
serve the following purpose: |
- | To preserve the driveability of the vehicle |
- | To prevent the failure from causing any damage to the vehicle |
• | Diagnostic Aids -- Most trouble charts have one result which
reads Fault Not Present. This means that the conditions that were present
when the DTC set are no longer there. Sometimes with the help of the
Freeze Frame data or the information from the driver, the problem may
still be identified or at least narrowed down to a short list of possible
intermittent failures. When this is true, the Diagnostic Aids will
explain what to look for and which direction to head in looking for
an intermittent failure. |
• | Test Description -- The Test Descriptions are further explanations
of why certain checks are done and what the check is supposed to uncover.
The notes are numbered and correspond to the steps on the trouble chart.
If you are performing a check and wonder why the check is being made
or what the check is supposed to find. refer to the note under Test
Description that has the same number for an explanation. Note: not
all of the steps are supported. |
• | Diagnostic Table -- The diagnostic tables are an organized
and systematic approach to diagnosing a DTC. The diagnostic table consists
of five separate columns: the step number, the action, the value, yes,
and no. The step number indicates which step is being performed. The
action column contains all of the necessary information about how to
perform a certain test. The last sentence in each action block will
always be a question. You can only answer the question yes or no. The
answer to the question will dictate which column you will go to next,
yes or no. The yes or no answer to each test will lead you to the next
step to be performed or to a particular action to take. Most of the
boxes will have a Go to Step X statement. If a yes or no block does
not have a Go to Step X statement, the text inside will be the last
step taken on the trouble chart because this step will either be a solution
or a Fault Not Present condition. |
| Always begin with step 1 at the top of the diagnostic table unless there
is a note or caution above the diagnostic table. (Some tables will have notes
at the top to warn of possible damaging conditions or existing conditions
that may hamper the diagnosis.) Never skip steps or jump ahead in the
diagnostic table. Always go where the Yes or No box instructs you to
go. Taking short cuts often leads to misdiagnosis. When a problem is
found. make the necessary repairs and then verify the repair. |
• | Verify Repair -- The last few steps of the diagnostic table
are intended to verify any repairs that have been made. This is one of the
places that you will be instructed to clear the DTCs. Then the vehicle
should be run within the Conditions For Running the DTC. and then rechecked
for the DTCs. Additional DTCs that may have been set should have been
written down during the OBD System Check. At this point. if the DTC
did not re-set. continue on to the next DTC, if any multiple DTCs were
stored. |
Diagnosing Intermittents
Most diagnostic tables have one result which reads Fault Not Present.
This means that the conditions that were present when the DTC set are no longer
there. This does not mean that the problem is fixed, this simply means
that the problem is intermittent. The problem was present but is not
present now. And the problem is likely to return in the future so the
problem should be diagnosed and repaired if at all possible. The only
way to diagnose a problem that is not present is to gather information
from the time when the DTC was set. You can accomplish this process
in two ways: through the Snapshot data, the Freeze Frame data, and
the driver observations.
You can use the snapshot data to check the data parameters in order
to determine if the data parameters fall within the normal operating range.
For example, a snapshot TP sensor parameter value of 100 percent
while the engine was idling is not normal and would indicate that the
TP sensor voltage went high either due to an open in the sensor return
circuit or a short to voltage on the sensor signal circuit. Driver
observations may give additional information about the system or area
of the car that should be checked for an intermittent. For example,
while diagnosing an intermittent DTC P0300, you will find out that
the driver noticed that the MIL only comes on in the rain. This would
lead you to check the secondary ignition wiring, because it is likely
that an ignition component is arcing to ground when wet.
This kind of information, while not airtight. may be very helpful in
diagnosing intermittent conditions. Besides, this information may be the only
information you can obtain about a failure and the only chance to find
the cause of an intermittent.
Checking Terminal Contact
Many diagnostic tables will have you checking the terminal contact before
replacing a component. This is done because the checks that are performed
in the diagnostic tables can only check the continuity of a circuit
across a wire or in-line connection, not the continuity across the
connection at a component. Checking the terminal contact will prevent
the replacement of good components, prevent comebacks due to intermittent
connection problems, and make some repair jobs easier (e.g. replacing
a terminal instead of a component). For this reason, it is very important
to check the terminal contact when you are instructed to do so.
Checking the terminal contact is easy as long as you have a supply of
new terminals handy. The Terminal Repair Kit. J 38125, is a good source
of terminals for checking the terminal contact. The kit contains a
supply of all currently used terminals. In order to check the terminal
contact. start by inspecting the male terminals. The male terminals
should be straight and aligned with the other terminals in the row.
These terminals should not be twisted. bent or otherwise damaged. The
female terminal should be also be inspected for alignment and damage.
Finally, take a new male terminal of the same series (e.g. Metripack
150, Weatherpack, etc,) and connect the male terminal to the female
terminal(s) that are to be checked. The terminal should not fall out
or be easily jarred out of connection. The terminal should require
some force for a disconnection. The force that is required to disconnect
the terminals will depend on the size of the terminal being checked.
The larger terminals. the Metripack 630 series for example. should
be very difficult to remove by hand. The smaller terminals, the Micropack
series for example, should be easier to disconnect by hand but still
should not fall out. Replace. do not repair. any damaged terminals.
Refer to Electrical Diagnosis in Engine Electrical
and the Terminal Repair Kit. J 38125. for identification
of the terminal series and the repair procedures.