Step | Action | Value(s) | Yes | No |
---|---|---|---|---|
Schematic Reference: OnStar Schematics Connector End View Reference: Cellular Communication Connector End Views | ||||
1 | Did you perform the Diagnostic System Check - Vehicle? | -- | Go to Step 2 | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information |
2 |
Important: Contact the OnStar® call center first before pressing the emergency button in order to notify them of the test.
Are all buttons inoperative? | -- | Go to Step 4 | Go to Step 3 |
3 | Are any buttons intermittent or inoperative? | -- | Go to Step 7 | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems |
4 |
Does the voltage measure greater than the specified value? | 9 V | Go to Step 6 | Go to Step 5 |
5 | Test the keypad supply voltage circuit for an open or short. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 11 | Go to Step 8 | |
6 | Test the keypad signal circuit for an open or short . Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 9 |
7 | Inspect for poor connections at the harness connector of the rear view mirror. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 9 |
8 | Inspect for poor connections at the harness connector of the vehicle interface unit (VIU). Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 10 |
9 | Replace the rear view mirror. Refer to Inside Rearview Mirror Replacement in Stationary Windows. Did you complete the replacement? | -- | Go to Step 11 | -- |
10 | Replace the VIU. Refer to Control Module References in Computer/Integrating Systems for replacement, setup, and programming. Did you complete the replacement? | -- | Go to Step 11 | -- |
11 | Operate the system in order to verify the repair. Did you correct the condition? | -- | System OK | Go to Step 2 |